Leadership in Action - Canada English - 202206

1. Keep the team engaged. “Melaleuca Senior Vice President of Sales Darrin Johnson said once that leadership can be lonely,” Jen says. “Building your Melaleuca business can be lonely as well if your team isn’t fully engaged and working together.” So how do you keep your team engaged? Start by finding a space where you can meet, encourage, and offer each other support all day, every day. Building a strong Melaleuca business is not a solo endeavor. For four years now, Jen’s team has hosted an online space on a messaging platform where all the active business builders hang out. There’s only one prerequisite for membership in this group: a firm commitment to building your business. “In this group,” Jen says, “you’ll find all the active builders— the same ones who would actively participate in a company-wide Fast Track. These are the movers and shakers who have clear goals, who want to move their businesses forward, who are showing up every day.” On a daily basis, group members share their goals, report on their own daily efforts, encourage

a smaller accountability group of three or four peers as well. “In my accountability group,” Jen says, “we are working together in the trenches, talking all the time, asking questions like ‘How would I approach this contact?’ Every member of our team has a few others with whom they can have that fundamental day-to-day communication outside the big party that’s happening all day in our larger group.” 3. Celebrate everything. The cornerstone of the group’s success is celebration. Jen is very serious about recognizing successes and celebrating each one of them. In her observation, it’s the most powerful motivator of diligent effort there is. “Sometimes we give away small cash prizes for one of our competitions,” Jen says. “But it’s more gratifying and motivating for people to just experience that celebration and social acknowledgement. Not only does the celebration keep a team member’s momentum going, but everybody in the group feels like they’re part of it as well. Everyone wants that recognition!” There’s a caveat, of course. “The only way to keep being celebrated,” Jen adds, “is to keep adding to

their peers, and celebrate every success. “There’s nothing more belief-affirming than having a community of mutual support,” Jen says. 2. Stay accountable. Accountability comes from two places in Jen’s team: the daily messaging group and the smaller accountability groups the team has organized. In the messaging group, there’s an expectation that everyone will share their daily and weekly goals. By nature, that holds everyone accountable to everyone else. “I might share my goal to do six approaches every day during the coming week,” Jen explains. “The team sees that goal. That creates accountability at the start. And remember, I’m not the only one putting my goal out there. Everybody shares their goal. Yours may not even be an enrollment goal. Maybe it’s not a status advancement goal. Maybe it’s something very basic just so you can get back in the saddle again! It doesn’t matter what the goals are. It just matters that they are put out there.” That’s not the only place where Jen and her team hold themselves accountable. Each belongs to

Jen’s solution is simple: keep a sustainable pace and implement the key Fast Track principles into what her team does every day.

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