2025 ANNUAL REPORT | CITY BY THE NUMBERS | DEPARTMENT METRICS
DEPARTMENT METRICS | CITY BY THE NUMBERS | 2025 ANNUAL REPORT
3 gallery exhibitions and 4 extension exhibits 61 public programs 1,768 participants in public programs
7 curriculum-based school programs 23 school program bookings 533 participants in school programs
49,055 online archives research requests 181 visitors to the archives with 201 reference requests
92 archival reproductions 26 archival and museum acquisitions
MUSEUM AND ARCHIVES
16,056 followers on the @new_westminster Facebook page 14,488 followers on the @newwestminster Instagram account 11,496 followers on the @newwestminster X account
8,973 followers on the City’s LinkedIn page 403 posts made to the @new_westminster Facebook page 723 posts made to the @newwestminster Instagram account
240 posts made to the @newwestminster X account 87 posts made to the City’s LinkedIn page 6,800+ total comments, DMs, and mentions on the City’s primary socials accounts
52 email newsletters 2,193 subscribers to Citypage e-newsletter
CORPORATE COMMUNICATIONS
771,000 website visitors 691 webpages
275 membership
5,518 total participants in all engagement projects 56 in-person engagement sessions (including workshops and pop-ups)
1,160 new members registered on Be Heard 44,000+ visits to Be Heard New West online engagement platform
3 tours of City Hall for newcomers, youth, and other under- represented groups
4,675 business licences approved (10% increase since 2024)
975 home-based businesses approved
PUBLIC ENGAGEMENT
ECONOMIC DEVELOPMENT
applications for the Community Advisory Assembly 13 engagement projects
61 permits issued
80 filming days
$1,181,626 in permit value
$1.7M in reported direct spending to residents and businesses
FILMING
265 new volunteers joined 794
58,689 hours of volunteer service logged
15 service areas supported
46 languages spoken
VOLUNTEERS
67 community grants awarded
$1,011,048 in grant funding awarded
GRANTS
total volunteers supported City services
46
47
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