Memory Care America - August 2019

Memory Care Moments


1.833.MEM.CARE • 833.636.2273


Prior to joining Memory Care America in February 2018, I had a big decision to make.

Our Communities Memory Care of Naples 2626 Goodlette Frank Road Naples, FL 34103 239.403.0826

The vice president of the company I worked at for more than three years — most recently as a residential service director (RSD) and the

T o this day , I’ m proud to say M emory C are of W estover H ills took a chance on me , and now , it ’ s just history .

interim executive director — called to offer me more money if I stayed with their company. It was a tempting offer, especially when you consider the fact that this company

to join Memory Care America’s executive team as the vice president of the company.

Memory Care of Little Rock

was just five minutes away from my home. The job I had been offered at Memory Care of Westover Hills meant less money and a 30–40-minute commute.

In July of 2018, Charles stepped down from his executive director position after realizing

2501 Aldersgate Road Little Rock, AR 72205 501.260.7407

management wasn’t the career he wanted. Instead, he craved the patient care he found in nursing. Still, our facility was in need of an executive director. I found myself in a similar position: There was an open leadership role, and I had the desire to do more and a willingness to help. To this day, I’m proud to say Memory Care of Westover Hills took a chance on me, and now, it’s just history. I’ve been serving as Memory Care of Westover Hills’ executive director for more than a year, and I truly love what I do. I immediately took the lessons I gained during all the years I spent as a nurse and in leadership positions in Mississippi and Texas and began looking for opportunities to help our employees improve. I promoted our former PRN nurse, Tracy Gutierrez, to the vacant RSD position I previously held, and I continually look for ways our certified nursing assistants can advance in their careers and education. I believe there’s no better place to grow than within our facility.

I still chose Memory Care of Westover Hills.

What I saw in Memory Care America was a dedication to their employees. I saw a company that knew their families relied on consistency and felt safe, cared for, and understood when they were receiving care from dedicated employees. At my former company, I filled in as interim executive director four times while the company sought outside candidates to fill the position. When I approached those above me about possibly permanently filling the position, I was never given a direct answer. I know I’m not perfect, but I had longevity, a dedication to nursing, and an obvious knowledge of the position after running the facility four different times. Instead, I felt unappreciated and used. In February of 2018, I joined the Memory Care of Westover Hills staff as the RSD — a clinical term for head nurse — while the former RSD, Charles Chester, became the executive director of the facility. Former executive director Linda Carrasco left the facility

Memory Care of Westover Hills

10910 Town Center Drive San Antonio, TX 78251 210.802.6653

Memory Care of Simpsonville 645 Scuffletown Rd. Simpsonville, SC 29681 864.962.3038 Memory Care of New Braunfels 2022 State HWY 46 W New Braunfels, TX 78132 830.420.5882

Continued on Pg. 3 ...

1.833.MEM.CARE • 833.636.2273


Do Not Keep Our Work a Secret!

Made with FlippingBook HTML5