Awards & Events
at The Window Hub are focused on providing homeowners the very best windows and doors, at a decent price, with the friendly service they deserve. “I knew we have grown quickly, but to get this letter telling me that I am a top 20 business absolutely amazed me. The team here are delighted with the news.” Danny said Window Hub has very strict guidelines that its employees must follow to ensure the customers are always looked after. This is includes an ethical sales policy which, in addition to following legal obligations, includes a ‘canvassing etiquette’ which all salespeople must read, sign and stick to. “It really isn’t rocket science,” Danny said. “But we make sure our employees close gates behind them, and don’t walk on the lawn. And if they are asked not to return, they must inform their Team Leader immediately, so Head Office can make a record and send out a ‘no knocking sticker’ so all canvassers know never to return. “Our sales team also have specialist training on being aware of vulnerable homeowners, so that everyone can make an informed decision. Sales begin and end with treating customers properly.” The Window Hub also has a tree-planting programme as part of a comprehensive sustainability programme, and the company is heavily involved in local charities including youth sports teams and
hospices. This meteoric rise in fortune, despite being launched during a pandemic and facing tough economic conditions, also resulted in The Window Hub being shortlisted for a trade industry award in 2024. “I am chuffed to bits to be a top 20 installer,” Danny said. “But it takes second place to my Trustpilot score, which sits at five stars.” 90% of reviews for The Window Hub on Trustpilot are for five stars, with customers celebrating the company’s professionalism, friendliness, tidiness, and attention to detail. (The company doesn’t invite satisfied customers to leave a review, so all comments on that site are genuinely organic.) One of the latest reviews celebrated the company’s professionalism: “Mike and Tony previously fitted a new front door at my house and I was so pleased with the finished product and their expertise throughout the process that I requested them again when it came to having a window replaced. “They completed that job today and again I am very happy with the new window installation. They were very tidy and cleaned up after themselves before leaving. My experience is that the Window Hub are a very professional outfit, quick to respond to customer queries and Mike and Tony are good ambassadors for the company.”
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