Behavioural Skills
Essential • Ability to work effectively as part of a team • Self-motivated and able to work effectively without close supervision • Ability to plan and prioritise a varied workload with conflicting priorities and meet deadlines • Awareness of and sensitivity to cross-cultural issues • Ability to set boundaries within the role and empathise while maintaining appropriate professional boundaries. Desirable • Ability to engage proactively in future planning and develop initiatives to enhance the customer experience. Special Circumstances Essential • Flexibility in working hours will be required to meet demands of the role • Travel between the University’s two London campuses will be required and to other campuses for certain events • There will be some restriction on when leave may be taken at peak periods, in consultation with line manager
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