THE GO-TO GUIDE
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BUILD YOUR CONTACT LIST DAILY A contact list is simply a list of everyone you know – family, friends, neighbors, coworkers, people you do business with, social media contacts, and more. This is a “living” document that evolves from day to day as you add new names, contact them, and make notes for following up. “It’s a list of people whose lives you can change,” says Executive Director 6 Stacy Fiske. When you switch your mindset from “Who can I tell about Melaleuca?” to “Who deserves a chance to change their lives?” making your contact list becomes so much easier. At Melaleuca, you don’t have product inventory to worry about. But it helps to think of your contact list as your inventory. If your inventory runs out, you won’t be in business very long. Building a contact list is not a one-time event for new enrollees. A robust, expanding contact list is the first step to a robust, expanding business. Make it a goal to add one name to your contact list every single day. Given time, it may grow to several hundreds, if not thousands, of names. “Add at least five names to your contact list every single day. Don’t just stop with their names. You should write down as much information about that person as you can so you know howMelaleuca can help them and how you can approach them.” NATIONAL DIRECTOR 4 YVETTE ZONA
SET APPOINTMENTS DAILY The gas pedal of your Melaleuca business is the phone call. Making phone calls and setting appointments is the only way your business will grow. The rate at which your business will grow is in direct proportion to the number of phone calls you make each day. Commit to make 20 calls a week, whether that means making all 20 in one sitting or making four calls a day, Monday through Friday. If you want to step on the gas and go faster, increase your calls. The purpose of the call is simply to set an appointment. Keeping them casual and quick is actually the best way to go. There’s no need to explain Melaleuca – that’s what the Overview is for. Making 20 phone calls a week will result in impressive and consistent growth. Make your calls every week, set appointments, and the enrollments will follow. “Before I make a call, I remind myself that this person is already some other company’s customer, so I’m really not imposing on them or asking them to buy something they don’t currently buy elsewhere. In other words, they really need Melaleuca products and, in many cases, a Melaleuca business as well. In fact, they’ll be healthier with our products and better off financially should they build a business. Then I tell myself that if I don’t talk to them first,
SHARE MELALEUCA: AN OVERVIEW WEEKLY OR BY APPOINTMENT The Melaleuca Overview was developed using research in the field of adult-based learning, coupled with the experience and recommendations of some of Melaleuca’s top business builders. Successful Melaleuca business builders use Melaleuca: An Overview every time they do a presentation because it’s simple and can be easily duplicated. “What Melaleuca : An Overview does is instill belief in a brand-new business builder. They believe they can do it, and because they believe they can, they can. There are a lot of people who love what they see and leave the room saying, ‘Well, I can do that.’” CORPORATE DIRECTOR 3 JOHN DUFNER This is an important and powerful principle. The most successful Melaleuca organisations always present Melaleuca: An Overview the same way every time. Why? Because they know others will follow their examples.
FOR BUILDING A MELALEUCA BUSINESS
Life doesn’t come with an instruction manual.
Luckily, your Melaleuca business does! While starting your Melaleuca business might be uncharted territory for you, it doesn’t need to be overwhelming. As you build your business, some activities are more critical to success than others. Focus your time and energy on what has been proven to work – the Seven Critical Business-Building Activities. “There is no secret to how the Senior and Executive Directors got where they are. They understand [the] seven activities and they work at them consistently. There is a magic way to build a large, successful Melaleuca business! It’s called hard work! Doing the right things! Every day!” Frank L. VanderSloot, Melaleuca CEO
someone else will.” CORPORATE DIRECTOR 3 MARK ATHA
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