What is WhatsApp?
WhatsApp is a free messaging platform which is connected to the user’s phone number. Users can create groups and talk to large amounts of users or have conversations with other individual users of the platform. The platform allows users to send photos, videos, documents, and create polls quickly, making it perfect for communicating within a sports team or organisations.
Although the platform is connected to the user’s phone number, users still must be connected to the internet to send and receive messages. As it’s connected to your phone number, you have to download the mobile app before linking it to the web app. WhatsApp Business is a separate platform which works exactly like WhatsApp but has more functionality for organisations allowing them to communicate with their customers and market their activities, products, or services. You can use WhatsApp and WhatsApp Business to: • Communicate with people quickly, efficiently and in a personalised way. • Send messages, photos, and videos to individuals or groups to inform them of your organisation’s news, fixtures, events and other useful information.
• Create groups where participants, volunteers, teams, or committees can participate in conversations by adding messages, photos and videos or ask for feedback and share information. • WhatsApp Business also allows you to share files, lists, marketing materials and data on your profile that people might find useful such as your organisation’s address, opening hours, training locations, email address, links to your website etc.
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