CUSTOMER SERVICE
CUSTOMER SERVICE
QUALITY & SERVICE Exceptional service is as integral to our business as outstanding product, design and manufacturing. We invest heavily in product improvement and reserve the right to amend specifications at any time if an opportunity to further improve the product occurs to ensure complete customer satisfaction. The furniture colours shown in this brochure are representative only and can be affected by a multitude of factors such as lighting and surrounding items. If you are unsure we would recommend obtaining a swatch from our website or your local retailer and testing in the intended bathroom area Tavistock furniture is designed for use within domestic installations which are adequately ventilated and is not suitable for installation in wet rooms. As with any timber product, bathroom furniture will be adversely affected if it is subjected to excessive moisture. It is strongly recommended that adequate bathroom extractor fans are installed to prevent heavy condensation and all splashes and spillages must be mopped dry as soon as possible. All exposed or cut surfaces must be sealed with a suitable varnish or silicone sealant to prevent blowing. If this is not done, all warranty claims will be void. In particular, silicone sealant must be used around basin and worktop joints and around all edges of bath panels and plinths. All electrical products should be installed by an approved electrician inline with current wiring regulations. Products with a brass finish may not match exactly due to variations in the brass alloy composition, differences in finishing techniques, natural aging processes causing patina and the lighting they are compared in. Imagery shown in this brochure are representative only.
If you have a query all you have to do is pick up the phone. A member from our highly trained customer services team will be able to help you effectively and efficiently.
Call 01225 787870 to speak to a member of our customer service team. Our lines are open: Monday – Thursday 8am – 5.30pm Friday 8am – 5pm or email us at info@tavistock-bathrooms.co.uk
PRICING
All prices are quoted inclusive of VAT which will be charged at the rate applicable on the date of despatch. The prices charged will be those ruling at the date of despatch and Tavistock cannot be held responsible for any errors or omissions to products or prices.
All products and prices shown in this brochure are correct at the time of press.
ACKNOWLEDGEMENTS
Viewpoint Photography +44 (0)1761 419998 www.viewpointstudios.co.uk Mandarin Stone +44 (0)1600 715444 www.mandarinstone.com
Orac Décor +44 (0)1403 240 102 www.oracdecor.com Cole & Son +44 (0)208 442 8844 www.cole-and-son.com Otto Tiles +44 (0)2034 889 317 www.www.ottotiles.co.uk
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