What did the patients say about the Norwich Home Visiting service?
“Whole process was excellent. The Dr who attended was thorough, understanding, professional and very pleasant. Very much appreciated.” Patient, Norwich Home Visiting
“Absolutely first class treatment. Thank you” Patient, Norwich Home Visiting Service
“Excellent service, caring compassionate staff , thank you” Patient, Norwich Home Visiting Service
The home visiting team have developed a bespoke approach to clinical supervision and training, which has been successfully embedded into their daily practice.
Through NPC’s commitment to keeping our home visiting team safe, we have implemented the StaySafe Lone Worker app for use by the home visiting team while they are carrying out their work. This ensures that the team can raise an alarm if they need assistance, the care co-ordinator can carry out welfare checks when needed, for example. This gives our team the confidence and reassurance that they would receive help should they ever need it during their work in the communities. We also plan to extend the use of the StaySafe Lone Worker app for use by our Vulnerable Adults and Asylum Seekers services.
Norwich Health Centre (NHC) Located on Rouen Road in Norwich, NPC has been providing services at Norwich Health Centre since December 11, 2023. Since then and over the 2024/25 period, we have worked closely with the practice teams to enhance the patient experience. With a monthly average of 11,148 registered patients at the practice, there has been 36,811 appointments delivered from 1 st April 2024 – 31 st March 2025. These have been carried out by the dedicated clinical teams of GP’s, Nurse Practitioners, Practice Nurses, Clinical Pharmacists, Health Care Assistances, and physiotherapists.
Norfolk Primary Care - Quality Account 2024/25
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