Policy News Journal - 2016-17

The Chartered Institute of Payroll Professionals ……………………………………………………………Policy News Journal

If you would like to take part in the trials, please email ashley.newnes@digital.hmrc.gov.uk or christopher.meadows@hmrc.gsi.gov.uk

Alternatively, contact Ash on: 07891 156522 Or Chris on: 07342 022768

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Telephone scam warning from HMRC 11 July 2016

There is currently a telephone scam where a recorded message is left, allegedly from HMRC, stating that HMRC are bringing a lawsuit against the individual and is going to sue them.

HMRC is aware that some customers have received telephone calls claiming to be from HMRC requesting personal information/bank account details in order to receive a tax refund, or to demand money for an unpaid tax bill.

There is also another telephone scam where a recorded message is left, allegedly from HMRC, stating that HMRC are bringing a lawsuit against the individual and is going to sue them.

The recipient is asked to phone 0161 8508494 and press “1” to speak to the officer dealing with the case. This scam is widely reported on the internet at whocalledme and seems to be targeting older people. Please do not reply to the message . HMRC takes security very seriously but you need to be alert. If you cannot verify the identity of the person making the call you should not disclose your personal details. You should report this to Action Fraud , or you can call Action Fraud on 0300 123 2050 (Please note this number will be charged at your normal network rate). They are open Monday to Friday 09:00 - 18:00. Please also see HMRC security advice .

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Changes to HMRC online services login 13 July 2016

In March HMRC highlighted upcoming changes to how you login to their online services. The final changes will come into effect from 18 July 2016.

Agents and clients will now login to our online services through a new web page. You will login in the same way but the page will look different.

The new login page improves the customer experience, strengthens security and enhances the performance of the login service. Many agents and clients have been using the new login for months and it has been thoroughly tested. You can access the page using this link . Impact of the change on the 18th July 2016. Agents and clients have been able to access HMRC services using the existing HMRC Government Gateway login page . On the 18th July, you will no longer be able to login through that page and the new HMRC Government Gateway login page will have to be used. Users will be automatically re-directed to the new login page if they try to access the old page. Software developers have been informed of this change and were asked to update their software packages with the new login page by 31 May. The timing of the change to the login page has provided developers with more time to trial and implement any changes. Some agents and their clients may use 'silent login' - a background process that automatically logs them into the HMRC website (with Government Gateway Usernames and Passwords). They may also need to update the links to HMRC login pages within their internal systems. ( Please note , existing submissions to the Government Gateway API (Submission Protocol) will not be affected by this change).

Action Required :

The Chartered Institute of Payroll Professionals

Policy News Journal

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