Policy News Journal - 2016-17

The Chartered Institute of Payroll Professionals ……………………………………………………………Policy News Journal

 Changes to HMRC service, upcoming HMRC events and guidance.  Details of live consultations and response summaries.  Latest updates from the partnership between HMRC and the six main agent representative bodies.

This month’s top articles:

 HMRC agent toolkits - a useful tool for helping agents  Read an update from The Pensions Regulator.  New bank account details for customers who use International Bank Account Number (IBAN)

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Tax Agents: Communicating in a digital age 15 August 2016

If you want to find out about the different ways HMRC communicate with agents, then why not sign up for the next Talking Points session on Tuesday 16 August at 1pm.

Communicating in a digital age is the topic for the next Talking Points session which will be on Tuesday 16 August from 1pm to 1.45pm. You will get an overview of the many online communications and how to access them and you can also feed in as to what type of communications you would like to receive. Register now for this session

If you want to find out more, or have missed any of the previous sessions you can always catch up on gov.uk at Talking Points sessions .

These interactive sessions will be run on the ‘CITRIX’ platform.

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Talking Points – Agent digital meetings 18 August 2016

An upcoming Talking Points session in September is Agent Services where you will have the opportunity to hear from the Agent Services Delivery Service Manager and ask questions.

Talking Points sessions provide agents with the opportunity to ask questions to subject matter experts from HMRC.

You can register here for the Agent Services session which takes place on Wednesday 14 September 13:00 to 14:00.

These interactive sessions are run on the ‘CITRIX’ platform.

The organiser will run through how to ask questions on the day. If you have any questions for our subject matter expert prior to the meeting, you can send them to: team.agentengagement@hmrc.gsi.gov.uk .

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Agents unable to log in to their online account 25 August 2016

HMRC has advised that this issue should be fixed by 27 August 2016 and in the interim there is a workaround to allow agents to access their account.

HMRC has updated their PAYE service availability and issues web page with the following message:

The Chartered Institute of Payroll Professionals

Policy News Journal

cipp.org.uk

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