Shangri-La hotels & resorts –Our Manifesto
A heart-warming family
We are a family. We share something powerful – our genuine care
and respect for others. This belief shapes us. It shapes the way we
treat all people with selfless sincerity and thoughtful courtesy,
understanding needs and sharing feelings. It shapes the way we
transform our gracious and enchanting Asian manner to authentic
experiences straight from the heart. Our strength lies beyond our
harmonious surroundings and hideaway locations. It lies in our core
values that guide us to treat each and every one with honor, as kin,
as family. In our family you will find tranquility, sincerity and
something a great deal rarer – our special kind of hospitality,
hospitality from the heart.
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