CEO Business Review
Regulation In 2016 Ofcom conducted a Fundamental Review of the Regulation of Royal Mail and in its provisional findings, found there were no significant changes needed to the regulatory landscape. The Review findings were confirmed in March 2017. The existing regulatory regime which provides mandated access to Royal Mail’s network for letters and large letters and ensures a minimum price for Royal Mail’s bulk mail prices will be extended to 2022. In addition, Ofcom has published a provisional view that Royal Mail breached competition law by engaging in conduct that amounted to unlawful discrimination against postal operators competing with Royal Mail in delivery. A final decision is expected in 2017. Outlook In our core Downstream Access Mail business, with a good track record of client renewals and wins, we expect volumes to remain stable. We have built upon our operational expertise in mail and transferred it into Parcels both in the UK and Internationally. With an integrated sales team and account management infrastructure in place, we are well positioned to deliver on our growth strategies in 2017. Doordrop Media is expected to continue to outperform the market as the channel proves its value in a digital age. We remain committed to driving efficiency within all aspects of the business and, with our new super depot in Bolton coming on stream in April 2017, we will have the capacity to exploit our growth potential in the ecommerce sector. We are a delivery management company that can exploit the growing ecommerce market because we have services that integrate across the whole ecommerce supply chain. We help generate traffic to a customer’s website through use of Doordrop Media or Downstream Access Mail; we input at the transactional stage by offering tracking services; we work with partners to provide fulfilment; and, then end delivery to the consumer.
WE HAVE USED WHISTL FOR MAILINGS AND DOORDROPS SINCE 2004 – THEY ALWAYS DELIVER EXCELLENT SERVICE AND ARE VERY RESPONSIVE.
KEITH MARTIN SKY
We are committed to be an efficient, high quality and competitively priced company in all of our markets.
Nick Wells CEO
10 March 2017
Strategic Report | Whistl Annual Report 2016
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