Whistl Annual Report 2016

KEY EMPLOYEE FACTS 2016

66.5%

33.5%

MALE V FEMALE

OVERALL NUMBER 1,438

MALE 956

FEMALE 482

With our vehicles In 2016 we invested in 100 new tractor units that will further reduce our fuel bill and carbon output as they use clean, energy efficient advanced euro6 engine technology and soot filters. We utilise IsoTrak, a market leading logistics and trunking optimisation software tool, to measure our transport environmental impact and set reduction targets. Our Transport Planning and Small Van Fleet teams use the real-time data available to proactively route around traffic delays and road closures ensuring the least disruption to our service possible, minimising waste and the higher CO 2 emissions. We also operate 50 double decker trailers to optimise the load capacity and reduce the number of vehicles required for collections and mail trunking. We use a range of vehicles for company cars including hybrid and seek to reduce unnecessary travel by encouraging alternative means of commuting, such as car sharing, and reduce travel by using remote conference calls and WebEx.

Our People Our people are key to Whistl’s success. The team is smart, commercial, engaging and passionate about Whistl. We recognise their value and invest in development programmes to help them reach their potential. We have developed and implemented various processes across our business to ensure all employees are given opportunities to access tools to support personal and career development. Following the closure of the final mile activities in 2015, and the associated reduction in employees, 2016 has seen greater stability in our workforce who are now focussed on delivering great service to our core customers in the Downstream Access business and in our growth areas of Doordrop Media, International services and Parcels services. Since 2010 we have been certified to the Investors in People (IiP) Bronze standard for our staff development and training methodology and in 2016 we were re-awarded the same for our ongoing commitment to staff investment. Treating people fairly is important to us and we have clear policies and practices relating to equality, diversity and pay.

THE TEAM HAVE BEEN VERY PERSONABLE, HELPFUL AND RESPONSIVE.

JUGRO SCARLETT DSG RETAIL LIMITED

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Strategic Report | Whistl Annual Report 2016

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