Head of Projects Delivery
Candidate Information Pack
Contents
Introduction from Matthew Brewster, Director of Estates London Metropolitan University The Estate The Estates Strategy JD and PS Working at London Met Equality, Diversity, and Inclusion Application process
Introduction from Matthew Brewster, Director of Estates Thank you for your interest in the Head of Projects Delivery role at London Metropolitan University. Now is an exciting time to be joining the University to take up this role. We have embarked on an organisational change programme which has seen a transformation of the Estates department over the last several years with the recruitment of a new leadership team together with a number of brilliant colleagues joining us in important roles across the areas of estate development, space management, estates operations, health & safety, hospitality & events and business services. Furthermore we launched the Estates Strategy in April 2022, which sees the University commit to bold and large scale investments of £180 million over the next ten years, in order to develop our buildings, physical and digital infrastructure. If you are inspired to join a dynamic and purposeful team and play a leading role in delivery of a capital investment programme that will transform the estate and environment for our students, staff and visitors, I look forward to hearing from you. Best wishes, Matthew Brewster, Director of Estates
London Metropolitan University
Our mission To transform lives through the power of education.
London Metropolitan University has a rich history with strong educational roots dating back to 1848. The University as it is today was created in 2002 with the merging of London Guildhall University and the University of North London, the first merger between two universities in the UK. Based in one of the world’s most exciting capital cities, London Met is home to a diverse community of inspiring and determined learners, teachers and innovative thinkers. We offer a wide range of courses, from undergraduate and postgraduate degrees to short courses and professional qualifications, many of which are available to study full-time or part-time. We take pride in helping our students reach their goals and succeed in their careers.
Academic vision To be the university of choice, transforming lives for a diverse range of students from London, the UK and around the world.
Our values • Integrity • Excellence • Service • Collaboration and teamwork • Effective citizenship
We had a total of 9,250 UK-based higher education students in 2019–20, of which:
The University’s academic structure is made up of six schools
Guildhall School of Business and Law Offering a dynamic and relevant portfolio of business and law courses.
School of Computing and Digital Media Offering qualifications in subjects from creative technologies to electronics.
School of Human Sciences Offering a wide range of courses in subjects including science, dietetics, and sport.
School of Art, Architecture and Design Internationally recognised for high quality teaching, excellent facilities and unique opportunities.
School of Social Sciences and Professions Demonstrating the relevance of the social sciences and professions as a tool for effecting societal changework.
School of the Built Environment Our exciting new School of the Built Environment will focus on the design, planning, financing, construction, sale and operation of places within which we live, work, travel and play
The Estate The University is spread across two teaching campuses totalling 79,599 sqm GIA: one in the heart of Aldgate which houses the School of Art, Architecture and Design ranked 4th in the UK university league tables. The main campus is in Islington which includes the award winning Graduate Centre designed by internationally acclaimed architect Daniel Libeskind. In addition there is the specialist business incubator, Accelerator, located in Shoreditch and highly regarded for its annual Big Ideas Challenge. Innovative teaching spaces In spring 2018 we opened our brand new world-class teaching facility in the Roding Building consisting of 11 high-spec classrooms installed with cutting- edge technology, including a state of the art Ideation room with the world’s largest, interactive, digital whiteboard. There are study commons rooms, a variety of social spaces and accompanying breakout seminar rooms, IT suites and collaboration spaces, across three floors. Specialist facilities We officially opened the University’s Cyber Security Research Centre in September 2018 with a dedicated investment of £500,000. The University also boasts state-of-the art facilities from a brand new UN accredited Translation and Interpretation Suite, a mock courtroom, Bloomberg suite and purpose-built art, design and recording studios. Students’ Union Opened in 2018, our newly refurbished Harglenis building is a space dedicated to our Students’ Union centre providing social and office space with its own student radio studio station, Verve. Library and study space Housed within a refurbished 1960’s glass factory, this facility provides over 9642sqm GIA of formal learning space with a wide range of study spaces and facilities to support student learning. Hospitality and catering The university supports seven catering outlets across all of its campuses including a brand new catering outlet called the Highbury Canteen, providing a combination of hot meals and branded coffee shops. This is in addition to the 352 capacity licensed student venue ‘The Rocket’ and recently refurbished 400 seat Great Hall venue built in 1896, which is used for a wide scope of events such as conferences, exhibitions, trade fairs, award ceremonies, receptions and conventions.
Business Incubation Based in Shoreditch, our specialist business incubator space Accelerator provides the perfect home for the student enterprise programme. This gives London Met’s passionate early stage entrepreneurs a chance to turn their business ideas into viable ventures through a network of advisors and investors, experts and mentors and an active events and initiatives programme. For 15 years Accelerator has been helping their community of tech start ups to grow and scale in the heart of Tech City. World Class teaching laboratories We have spent over £30 million to create one of the largest and most advanced science teaching facilities in Europe. Our Science Centre on Holloway Road is home to an incredible Superlab, which has 280 individual workstations and is one of the largest and most advanced science teaching facilities in Europe. The centre offers exceptional teaching and research facilities, giving our students a cutting-edge experience of learning science.
The Estates Strategy
Our Estates Strategy launches this year. A transformational university supported by the Estates Strategy. The University’s commitment to £180 million of transformational investment is an ambitious and exciting development plan, to fulfil these primary goals: • Support the corporate strategy and the Education for Social Justice Framework • Address the inefficiencies and risks associated with our buildings • Enable the development of the University’s structure and emerging subjects and schools • Digitize the campus and user experience • Decarbonise the estate and improve our environment Infrastructure Improvements A key aspect of the Estates Strategy is to invest £40 million over the next ten years improving the infrastructure and condition of the estate, to place us firmly in the top quartile of all post ’92 universities. Large scale projects to improve building condition, functional suitability and space utilization will both remedy deficiencies in our physical infrastructure, and support the University’s evolving needs.
The Evolving University We will invest close to £100 million in our campuses over the next ten years, in projects dedicated to the heart of the Estates Strategy… meeting the constantly evolving developments in teaching, digitization and digital poverty, and creating a sense of belonging and safety essential to the success of our students and staff. We will surpass students’ experiential expectations, and support emerging subject areas and schools such as nursing and the built environment. A masterplan for the £100 million investment in our campuses will: • Create new distinct school centres, reflecting the unique identities and activities of our schools. Collocated academic offices, specialist teaching space, school offices, and independent learning spaces will meet the different needs of each school, within the always evolving landscape of education. • Develop our existing Learning Centres and libraries as a key project, with creation of new independent learning spaces supporting new ways of learning, whilst respecting our current valuable learning assets. • Establish new centres and teaching spaces for both nursing, and the built environment, to accommodate these developing subject areas. • Create a stand out new entrance to the Holloway Road campus - welcoming, professional and elevating our prominence on the street frontage. • Create a heart to the Holloway Road campus that feels like home, and allowing us to better welcome and interact with our local community and stakeholders.
Student Accommodation Our student bedroom demand is expected to rise to 1100 by 2026, against the current supply of 102 nominated bedrooms. A masterplan will consider development of our own student housing on campus, over the life of this strategy. In the interim we will meet demand via strategically procured nominations agreements, with reputable providers, to meet our students’ needs. The Digital Campus A smart estate is at the very core of the University’s Estates Strategy and Digital Strategy. We will create a smart estate in collaboration with our newly engaged integrated infrastructure partners, to connect our students and staff to our buildings and services, ensuring our Estates Strategy objectives are fully integrated. Progress to date includes installation of smart building technology such as environmental and people counting sensors in all teaching spaces and offices, seamlessly integrated with a new CAFM system. Ultimately this will give us precise control and automation of our campuses, simplify business processes and provide in-depth analytics to improve both efficiency and end user experience.
Putting sustainability front and centre – our Carbon and Environmental Management Plan Environmental sustainability is at the heart of everything that we do. We have an excellent track record and continue to be leaders in this area. Our new Carbon and Environmental Management Plan both meets and exceeds the requirements of the London Plan for reducing carbon emissions. We will achieve Carbon Net Zero by 2030, and our emissions will rapidly decelerate beyond 2025 as we replace our current gas burning district heating system with new renewable energy nodes. Our CEMP enables our graduates to continue this vital work, and improves the internal environment in which we teach, learn and work. Leading on live projects Estates Strategy planning work has already made considerable progress, with design work on three projects started: 1. A £17 million refurbishment of the Holloway campus Learning Centre and Science Centre. 2. New renewable energy district Heating and Cooling System. 3. Cladding repairs and window replacement to the Tower Building.
Aldgate Futures A key objective for the early years of the Estates Strategy is securing a long term and fit for purpose home for our School of Art, Architecture and Design. Options studies for a new location are already at an advanced stage, and negotiations are underway to extend the life of the current Aldgate lease, in order to minimise disruption to the school and optimise the experience of any possible future relocation. Further information on the University’s Estate Strategy is available for you to view here: Estates Strategy 2022-2031 (londonmet.ac.uk)
coordinate the relationship between University Departments/Schools and externally appointed project delivery partners ensuring successful delivery to agreed quality, financial and pro - gramme criteria; • Manage key external relationships including local and statutory authorities, landlords and suppliers, as delegated; • Procure, appoint and manage internal and external project delivery teams; proactively man- age project teams to successfully deliver projects; • Ensure that the appropriate control, governance, assurance and reporting processes are in place for the life-cycle of delegated projects. • Identify, manage and mitigate all risks – budgetary/financial, contractual, safety, programme, impact and quality; taking effective, timely remedial action as required; • Ensure that delegated construction projects are delivered to a high standard of environmen- tal sustainability, balanced against the social and economic sustainability aspirations of the University. • Ensure that comprehensive post project evaluations are carried out and that lessons learned are used to inform and develop project delivery process; • Proactively support the development of department wide information management strategies and oversee their implementation. • Line management responsibility for the Project Management team whilst providing an over- sight to the work of space and information management team and, as deputy to the Associate Director of Estates ( Development ), the wider team in his/her absence. Miscellaneous: • Exemplify and promote the values of the University. Have a strong commitment to coaching and developing; working cooperatively with colleagues; valuing the contribution of others and sharing knowledge and expertise. • Represent the University to the outside world so as to further the University’s interests and secure its wider objectives. • Promote and maintain equality of opportunity and diversity in respect of both students and staff. • Discharge efficiently health and safety responsibilities. • Discharge duties in respect of the prevention, detection, reporting and investigation of fraud. • Such other responsibilities as determined by the line manager in consultation with the post holder from time to time. Contacts: The post holder will have wide-ranging contacts across the University and externally, acting as a senior ambassador for the institution with government, local authority and senior external educa- tion and professional bodies. Context: There is currently a very high dependence on external project/programme management profes- sionals, which this post will largely replace, providing improved planning, control and coordination of the capital programme and individual projects to ensure that they are aligned to LMU strategy and business needs and meet client department expectations. The post will instil a culture of ownership and accountability throughout the internal project team, building on a detailed under- standing of LMU stakeholders’ needs. The post-holder will embed a “cradle to grave” project management approach which delivers best value projects meeting cost, time, quality and safety criteria. There is a need to develop space management strategies and policies to optimise the allocation, utilisation and management of space throughout LMU; and to embed space norms/metrics to inform strategic decisions;
Job Description Post title: Head of Projects Delivery School/Department: Estates Report to:
Associate Director of Estates (Development) Line Management: Team of internal and seconded Project Management professionals Responsible for: Programme management of capital plan and minor works Grade: PMG3 Job purpose: To lead, manage and coordinate an internal team of project management professionals, in order to : • Deliver the ten year programme of Estates Strategy projects • Maintain and report on the programme’s capital cash flow projections • Manage and update the capital projects master plan as the University’s needs evolve • Provide regular, accurate and consistent financial and progress project reporting. • Guide, support and lead the team of PMs to establish and achieve agreed project aims • Act as PM on projects assigned by the Associate Director of Estates (development) • Support and deputise for the Associate Director of Estates (development) in leading: the strategic development and effective utilisation of the University’s estate including master planning, capital programme/project delivery, space strategy/management and property management. • the management and delivery of a programme of new-build, redevelopment and refur- bishment projects across the university’s diverse estate portfolio including academic and research facilities, social space, commercial hospitality space, sport facilities and student accommodation. • Financial reporting- be key point of contact with University’s Finance Department the man- agement, development and implementation of space management strategies and policies to optimise the allocation, utilisation and management of space throughout LMU; Principal Accountabilities: • The management, coordination and delivery of the capital programme, • Manage and direct continuous stakeholder engagement to ensure a detailed understanding and interpretation of existing and projected space and capital programme demands; • Manage collaboratively with a wide range of internal stakeholders and external partners to develop feasibility and scoping documentation; compile business cases and presentations associated with space and programme demands; • Support the work of Space and information management team on the collation, analysis and presentation of key space data contributing to strategic decisions; ensure the accurate and timely submission of reports and annual returns to external agencies; • Manage the department’s programme of projects, allocating internal resources, co-ordinating activities, monitoring and reporting on progress and performance. • Work closely with development partners and external bodies on estate planning issues including master planning, option appraisal and feasibility analysis of development schemes and collaboration with development partners; • Provide programme/project assurance by implementing and maintaining consistent and effective means of monitoring, reporting and assuring that projects are completed in line with safety, cost, time and quality criteria. • Proactively support and assist in the management of Estates capital programme budget, expenditure and forecasting; • Manage delegated projects from inception to completion, taking responsibility for brief de- velopment, design, procurement, construction and handover into occupation; manage and
The post will enhance Estates’ business partnering model, engaging throughout LMU on space utilisation and projects, including initial briefing and scoping through to completion and handover, including a “soft landings” stage to support building users.
• Ability to produce clear and concise reports, business cases and other professional documentation • Understanding of and commitment to equality of opportunity • The post holder will be expected to have relevant academic qualifications and to have previously operated at a senior level. Review Clause: This is a description of the job as it is presently constituted. It is the University’s practice to periodically examine job descriptions and to update them to ensure that they accurately reflect the job that is required to be performed, or to incorporate proposed reasonable changes. This procedure is conducted jointly by each manager in consultation with the individual whose job description is being reviewed. All staff are expected to participate fully in such discussions. When a manager seeks to amend or vary the job description it will seek to do so with the agreement of the employee, giving consideration to any representations s/he may wish to make. Where agreement is not possible, the manager will confirm the changes to the job description to the employee in writing, together with the date on which the changes will take effect. The manager will provide an explanation as to why any representations have been unsuccessful, by whatever means is appropriate. Where changes are made to a job description, consideration will be given to whether the post should be subject to re-evaluation under the University’s job evaluation scheme, depending on the extent and scope of the changes.
Person Specification A strong commitment to: • the University's values, mission and strategic plan;
• a "coaching and developing" approach when dealing with colleagues and students; and • working collegially; valuing the contribution of others and sharing knowledge and expertise. • Relevant professional background and extensive experience of programme/project management in a complex estates environment. • Relevant professional qualification in Project management, facilities management, or the construction/property sector with membership of a relevant professional body. • Significant change management experience and the implementation of strategic improvement plans; • Experience of contributing to estates strategy development and implementation including masterplanning, capital programme delivery, space strategy and property management. • Experience of working in/with a large, complex organisation, with proven experience of managing a diverse range of stakeholder groups and relationships • Experience of procuring and managing external project teams in a comparable context. • Experience in managing projects from inception to completion and hand-over • An understanding of construction contract management and preferably with experience of JCT and / or NEC forms of contract. • Excellent interpersonal, communication and stakeholder management skills at a senior level. • Strong negotiating, influencing and advocacy skills. • A practical knowledge and application of statutory regulations relating to Planning Acts, Building Regulations, Health & Safety at Work Act and Construction Design Management Regulations. • Effective planning, organisational, co-ordination and communication skills. • Budget management and financial reporting experience • Highly effective interpersonal, influencing and presentation skills (both oral and written), including the ability to: • Ability to establish and maintain effective working relationships with customers • Managing/conducting meetings and presenting proposals in a clear and concise manner to both specialist and non-specialist audiences
Equality, Diversity and Inclusion
Working at London Met
Championing equity and inclusion lies at the heart of everything we do here at London Metropolitan University.
In addition to working in an ambitious, dynamic and diverse organisation and a competitive salary level, staff working at the University additionally benefit from: • generous annual leave entitlement • a career salary average pension scheme with up to 18% employer contribution • Local Government Pension Scheme (LGPS) members have the option to pay into shared cost salary sacrifice AVCs • a fee waiver scheme for staff undertaking relevant university courses • free on-site sport and fitness facilities including gymnasium use and classes • access to 24/7 confidential support from our Employee Assistance Programme by phone or a mobile app which includes telephone counselling • free employee eye tests and discounted spectacles through our eye care voucher scheme • interest free season ticket loan (after completing probationary period) • a professional staff development programme • tax efficient salary sacrifice schemes for childcare vouchers, cycles and cycling equipment • employee private healthcare plan through the Simply Health cash plan • access to library facilities • access to below market rate sports injuries treatments • a broad range of formal and informal development opportunities to enhance your career • commitment to lifelong learning
You can find out more about our values and the action we’re taking by visiting our Centre for Equity and Inclusion and our Equality and Diversity webpages.
Application Process The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a briefing discussion please contract our advisors Nick Coppard (nicholas.coppard@mrgpeople.co.uk / 07896 079 495) or Charley McCarthy (charley.mccarthy@ mrgpeople.co.uk / 07355 093 390) at MRG. Applications should consist of a CV and should be sent to nicholas.coppard@mrgpeople.co.uk and charley.mccarthy@mrgpeople.co.uk.
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