Maximize Value Across the Entire Customer Lifecycle
This BNPL provider needed an agile, flexible credit decisioning solution that would allow risk practitioners to manage and process rules so they could more quickly identify risk changes and perform credit checks consistently. They also needed to expand and replace existing in-house IT developed rules and solutions. The ability to rapidly adapt and change their decisioning is critical to support not only their growth objectives, but also their responsibilities to customer- centricity and evolving regulations of BNPL in all their markets.
Use Case: Buy Now Pay Later
Provenir Solution: Decisioning Cloud
Provenir removes the bottlenecks caused by IT having to make all changes to their decisioning models. By empowering risk practitioners to manage their own risk models, necessary changes will be made quickly which help minimize risk and ensure compliance. Customer response time will also be accelerated. Because of Provenir’s global capabilities, the company will be able to easily expand into other countries. Provenir cloud solutions will initially be set up in two major markets. Individual systems will support compliance with country-specific regulations governing data storage, onboarding new customers, and determining initial credit limits. The company will use Provenir Decisioning Cloud to analyze its existing customer agreements and amend limits as needed based on the customer’s payment history, as well as new plan applications.
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