how we work our residents and communities We provide long-term, secure housing for people on very low to moderate incomes, who for one reason or another, find it hard to secure a ordable accommodation in the current rental marketplace. Our housing is a ordable because rents are based on a maximum of 30% of our residents and their household member’s income or at a discounted market rent. Many of our residents simply need access to well-located, secure, a ordable housing. Other residents require a landlord that understands both their housing and other support needs, who can work with them, so they can sustain their tenancies and access important life opportunities.
OUR RESIDENTS
To be eligible for our social and a ordable housing, applicants must meet the income eligibility criteria set by the Government. Some of our residents are registered participants with the National Disability Insurance Agency (NDIA) and require specialist housing solutions, called Specialist Disability Accommodation (SDA). This is housing specifically designed for people living with disability where both their housing and support needs can be met, enabling them to live independently.
RESIDENT ALLOCATION PROCESS
The allocation process is extremely important at Housing Choices. When a vacancy occurs in our portfolio, we undertake housing needs assessments to understand an applicant’s housing aspirations, their previous housing experience and what, if any, support they may need to succeed in their new tenancy. At Housing Choices, good communities are places where neighbours know each other, are inclusive, and develop collective responsibility for their shared environment. All tenants are visited within six weeks of the tenancy commencing. This establishes supportive ongoing relationships which may detect any unforeseen vulnerabilities. Identified risks are mitigated by the development or adjustment of an individualised Housing Support Plan.
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