A MESSAGE FROM THE SALES TEAM
PERFECT INSPECTIONS FOR JUNE, JULY & AUGUST James Bayless Jason Beck
James Parker Timothy Renfroe (2) Ronnie Rice Dennis Rogers Joshua Sager James Santana Paul Schultz Paul Schwartz (3) Michael Sheroan Michael Slaven Harold Stafford Doyle Story Andrew Thomas Larry Uland William Vogt Jamal Wallace Jay Weinstein Jeremy Scott Brian Shelton
Sammy Dean Kenneth Depenbrok Daniel Dutkiewicz David Fisher Michael Fontenot Steven Freeman (2) Edward Gammon (2) Joshua Gardner Jackie Glaser Charlie Hall William Harris Eric Harrison Frederick Hill (2) William House Michael Lobsiger David Loesch Gregory Lott Samuel McDow (2) Charles Mixon Raymond O’Brien
Tommy Borden Bobby Bourne Roger Bradley (2) Raymond Bragg Aaron Brooks Bryan Cain Kyle Cantor (2) Timothy Chelette Brian Childers Carlada Christian Brian Clay Bradley Coomer Charles Cravens (2) Danny Croft Robert Cross Hallam Culbreth William Cunningham Daniel Dawes
Greetings from the Sales Team! We are moving into a great time of year — football, holidays, cooler weather, and surge time for our customers. I wanted to let you guys know how much the sales team appreciates what you do every day! As you know, the market is very busy right now, and our customers are putting demands on us like we have never seen. We have new customers coming on, and we have existing customers we are growing with. None of this would be possible without the hard work you guys put in every single day! As we sit with our customers, the No. 1 thing they ask is that we communicate. This time of year, when their docks and yards are very congested, it is very important to communicate. If you have an issue on the road that puts your load in jeopardy for on-time delivery, please communicate as quickly as you can with your driver manager. That way we can give the customer a heads up before you arrive for delivery. Thank you for what you do, and keep those leads coming! Big G has made an investment in your safety by installing SmartDrive Cameras in our fleet. We have installed about 150 so far and have already seen an improvement in those trucks. The SmartDrive program is an easy-to-use safety program that helps improve driving skills and protects against fraudulent claims. It’s used by hundreds of fleets and thousands of drivers every day. Whether you’re a seasoned veteran or a rookie, you can see immediate improvements and get recognition for your good driving skills. • It can help you when something happens and it’s not your fault by providing documentation and context for the event. • You can use it to document traffic, service delays, locked gates or blocked entries, and passenger safety or security threats. • It identifies defensive driving and other good driving skills. SmartDrive is intended to promote positive, closed-loop communication that recognizes good driving skills and identifies risky maneuvers that are opportunities for improvement. FREQUENTLY ASKED QUESTIONS Is the camera always recording? The SmartRecorder is recording, but only saves a 20-second event when triggered. In addition, videos can be triggered up to one hour
S mart D rive FREQUENTLY ASKED QUESTIONS
after the engine is turned off to capture events, such as damage to the vehicle while it is parked. If something happens and it is not my fault or it’s a situation I want my supervisor to see, how can I record the event? Simply press the manual button on the keypad/fob. It will record a 20-second event: 10 seconds before and 10 seconds after. Is the video secure? Yes, SmartDrive uses a proprietary video format that can only be viewed on our event player. Only designated managers within your organization have access to the videos. Is SmartDrive only used for disciplinary or punitive purposes? No, SmartDrive is intended to promote positive, closed-loop communication that recognizes good driving skills and identifies risky maneuvers that are opportunities for improvement. Who looks at the videos? SmartDrive’s expert review team analyzes videos according to a standardized set of observations. They do not have access to the driver or company details, making the process both fair and anonymous. Videos are provided to your fleet and prioritized for coaching based on your organization’s guidelines.
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