Marhaba - Q2, 2025

The influence by leadership

By Hakan Ozel Vice President Operations & General Manager, Shangri-La Dubai

Introduction In the dynamic nature of business, achieving meaningful results requires more than strategic plans and innovative ideas. It demands the ability to effectively influence those who execute the plans. Leadership is not merely about giving orders and sharing expectations. It is about influencing employees and business partners in organizations while inspiring, guiding, and empowering them to perform at their best while fostering a culture of collaboration and accountability. Particularly, effect of influencing others to execute the functions of management lies at the heart of translating vision into action and ensuring that organizational goals are met with enthusiasm and dedication. Influence begins with understanding the employees, business partners and business itself. Leaders who take the time to understand their employees, their strengths, weaknesses, aspirations, and motivations are equipped better to connect with them on a personal level. This connection builds trust, which is the cornerstone of influence. Trust is cultivated through consistency, transparency, and empathy. Employees are more likely to follow a leader who demonstrates integrity and genuinely cares about their well-being. The same is applicable for business partners who are not direct reports like employees, but at the peers level to achieve organizational goals..

Effective leaders prioritize relationship-building. They engage in active listening, supporting open communication channels in candid environments where employees feel heard and valued. By addressing concerns, offering Article from Global Trend Monitor magazine, April issue support, and acknowledging contributions, leaders create an environment where employees feel invested in the success of the organization, and achieve their personal and career goals. Strong relationships encourage loyalty and commitment, which are critical for achieving business results.

Clarity is another pillar of influence. Employees need to understand what is exactly expected of them and how their roles contribute to the larger organizational objectives. Clear expectations eliminate uncertainty and provide a roadmap for success. When leaders articulate these expectations effectively, they empower employees to focus their efforts on tasks that matter, aligning individual goals with collective outcomes.

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