FAQs
Do you have catering facilities on site?
Whilst we do not have catering facilities we do have vending machines for snacks. We recommend that learners bring a packed lunch which can be stored in our fridges. Microwaves, cutlery and plates are available along with free tea and coffee.
What should learners wear?
We follow the college’s standard, however we ask that students have flat shoes with them for practical training sessions.
We have less than 20 learners, can we still book?
We look at each case individually taking into account current bookings and availability of our instructors. We can often help colleges with smaller cohorts to team up with other institutions, keeping costs low and enhancing the student’s experience.
We need copies of risk assessments and insurance, can you provide them?
Yes, please ask at time of booking and we will send them to you via email.
Is there a cancellation policy?
Yes. We recognise that things happen and sometimes trips get cancelled. We’ll work with you to find an alternative date, however, if the trip is cancelled at the last minute, the following charges apply:
Cancellation more than 30 days prior to the start date – No fee payable. Cancellation within 15-29 days from the start date – 50% of the fee. Cancellation within 15 days of the start date – 90% of the fee.
Can students keep their phones with them?
We encourage students to take photos and videos or their experience with us. However, we always follow each col- leges’ individual policy.
Is parking available?
Yes. There’s parking available for both cars and coaches.
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