Franklin Building Supply - November 2023

HIGH FIVES!

Easy From: Mike Angier, McCall To: Matt Farnworth and Kory Kautz, McCall

“High Five to Matt and Kory for getting the truck washed and ready for the McCall/Donnelly homecoming parade. You made it easy for Franklin to represent well and serve the community.”

Wow From: Tyler Honn, Boise To: Boise Inside Sales Team

Safe From: Adam Palmer, McCall To: Aaron Davis, McCall Yard

“I had a conversation with a new customer, and one of the reasons why he is glad to be called an FBS customer is because of the way he is treated when he walks into the Boise store. He is always greeted with a “Hello” and “How can I help?” when he walks into the store. He specifically said that is different than the other guys! Good job, inside team — the small things like this are noticed!” Guide From: Eric Heiden, Burley To: Melissa Mallory, Burley “Without being asked, Melissa volunteered to train the sales counter’s newest hire, and she’s been very thorough. Thanks, Melissa!”

“A safety issue was brought to our attention during our yard audit regarding the I-joists. That same day, Aaron went out and remedied the situation without being asked.” Strive From: Austin Burrup, driver To: Pocatello Drivers “Big High Five to the Pocatello drivers for doing everything necessary to try to get ahead on our credit day.”

MEET JESUS ‘CHUY’ HEREDIA Our New Caldwell Truss Plant GM

when he was tapped as our next GM. Talk about a meteoric rise! Chuy is a great example of someone who embraces Franklin’s employee ownership culture. With a new truss plant and new leadership team, he knows he is part of something big at Franklin and says, “I take pride in passing that on to team members. To me, it’s our business, not just a place to come to work. All decisions affect us all. I appreciate how much they care about employee-owners.” Outside of work, Chuy owns four horses and trains quarter horses for riding. He also enjoys fishing and camping with his wife, Teresa, and his daughter and son, ages 23 and 17. We are so glad to have him on our team and watch him rise to the opportunity ahead of him. Oh, and by the way … he had never heard of cornhole until coming to Franklin.

James Vogel from GM at Truss to GM at TVID Interiors, there were big shoes to fill. Chuy had our attention and made the leap from Field Truss Rep to his new role that will evolve over the next several months of intensive training. Chuy’s life began in San Marcos Matugeo, Michoacan in Mexico. It is a small town of less than 500 people west of Mexico City. When Chuy was 10 years old, his parents, two brothers, and two sisters immigrated to the U.S. and settled in Nampa. His second job, when he was 18 years old, was at a local truss plant. He spent the next 20 years in and out of the industry and joined Franklin three and a half years ago in our saw shop and maintenance, recruited by his brother Miguel. The legendary Dennis Dempter (retired) knew Chuy’s experience and the way he interacted with people in a positive way and saw the potential in him as a Field Truss Rep. That lasted only one and a half years

You all may recognize Chuy as one of the “Minions” who has dominated our company’s cornhole tournament for the past two years. While he’s made his mark throwing a bag into a hole, he is also making his mark as our new Caldwell Truss plant GM “in training.” When the leadership team decided to move

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