MRBF Board and Staff - Durham March Meeting Report Out

Net Promoter Score

Promoter

Passives

Detractors

4 of 11 / 36%

5 of 11 / 36%

2 of 11 / 18%

Net Promoter Score 18

On a scale of 0-10, would you recommend this experience for a friend’s or colleague’s board session.

9 Lots of good questions, good pedagogy, use of Menti, and great visualization. 10 Outstanding facilitation of our learning process. 10 Reggie was engaging and a great facilitator. 10 No comment

7 Loved the visualizing and

4 I don’t think this is an issue of the facilitator - more on us. I think we tried to do too much today. Other rec is to refine storytelling 3 Good conversations, but a bit over-facilitated and under- specific in guidance to us

storytelling components to strategic direction work, not an easy thing to do. Would like more structure and clari

8 Dynamic, participatory, relevant, thoughtful. 8 Loved the menti tool usage. Some processes a little over

complicated but a lot done in a short period of time!

8 Thank you! 7 No comment

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