SOCIAL VALUE
SUCCESS STORY: JONNY DAKIN
The Modern Worker for the Modern Workplace (MWMW) programme in
£420,127 SOCIAL VALUE GENERATED £7.09 SOCIAL RETURN ON INVESTMENT for every £1 invested
Burnley demonstrates how targeted, employer-focused skills provision can help local businesses and their workforces respond to the demands of a rapidly changing economy. By combining practical digital and data skills with workplace application, the programme has supported businesses to adopt new approaches while strengthening the foundations for a more skilled, adaptable and future-ready local workforce.
Jonny to think about making it “more robust,” including whether an explicit ethics element is needed. He now plans to review and strengthen their policy, develop a clearer governance approach, and apply the learning from the programme to safely embed AI-driven automation into Calico’s ongoing transformational change work. “It’s been really useful for me, because my role is very much heavily involved in digital change to get some expertise on how this has been used in different organisations and scaled up… to understand some of the challenges and some of the ways that AI can be utilised.”
Jonny, Head of Digital Transformation at Calico Group, joined the Modern Worker for the Modern Workplace programme to deepen his understanding of how AI can support real change in his organisation. His role is heavily focused on digital change, and Calico has already started small AI pilots and prototype processes. Jonny has found the programme extremely helpful. Learning from IN4’s expertise has helped him understand both the challenges and the practical ways AI can be utilised to improve productivity, save time, and give customers a better experience. Governance and ethics have been a key takeaway. Calico already has an AI policy, but the discussions have prompted
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