But the pendulum is swinging back to mandated in-office time in 2024 — for almost all industries. While flexible work did help raise employee satisfaction and reduce burnout during the pandemic, it also resulted in negative impacts on productivity, engagement and human resource management. In a series of studies over recent years, Gallup explored the importance of in-person interactions. From foraging friendships at work to higher performance and lower turnover, Gallup found that: • Human interaction is imperative for social and business success. • Virtual collaboration is less effective than in-person time. • The best way to maximize engagement and boost well-being is to establish standard onsite office days.
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