... continued from Cover
complaining felt like a hassle, or other issues I’d brought up previously weren’t handled well, so this time I just stopped spending money with that company. When you look at complaints from that lens, and you infuse curiosity into the equation, you can discover issues before they are problems, find opportunities, or maybe just have a deeper understanding of that issue, which could help you down the road. The mid-2020s remind me a lot of the early 2000s. The internet was taking off, technology was moving very rapidly, and 20 years later, even someone in their 40s is called a boomer by teens, lol. One major difference I see today compared to the early 2000s is that change is coming from so many more directions than before. We have AI, crypto, and genetics, just to name a few areas of massive change and opportunity. With so much change on its way, it’s important to be curious and not fearful. We’ve all seen fear make people act in strange ways, make out- of-character decisions. One of the most common decisions I see people make in times of change or fear is the decision to do nothing. While deciding to do nothing isn’t in and of itself the wrong choice, you can find thousands of small businesses for sale all over the country that have taken minimal steps to keep up with the rapid pace of change, and they are now either having a difficult time selling their businesses or simply closing up shop because no one wants to buy their business. Curiosity can protect you from the fate that befalls many other entrepreneurs when you want to sell. Curiosity can help you grow your business, provide better customer service, and, at least for me, keeps my mind sharp. It’s a mini superpower that any of us can use to be better and one that has served me well throughout my life.
–Shaun
“A false balance is an abomination to the LORD, but a just weight is his delight.” Proverbs 11:1
THE WORD
2
www.newsletterpro.com
Building Relationships to Help Small Businesses Succeed.
208.297.5700
Made with FlippingBook Ebook Creator