Make annual or multi-year performance goals meaningful by empowering team members to implement immediate process changes that help achieve those goals. 4. Build a budget to achieve your goals; share with managers to achieve them.
Controlling your parts on hand and matching your stock to customer usage will greatly improve your return on capital. 5. Optimize your parts investment; improve your use of the capital sitting on your shelves.
Analyze customers’ current spending patterns and retention rates. By sharing this information with customers, you can enhance transparency and build trust. 6. Track details of customer spending; increase share-of-wallet.
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