Digitization What service processes would you like to automate?
A DIS survey of equipment dealers across North America revealed a strong demand for automation in various dealership areas, particularly communication with customers, team-members and third-party vendors.
1 2 3 4 5 (1 = Low Importance, 5 = High Importance)
Technican scheduling
Parts ordering
Planned maintenance scheduling
Invoicing
Analytics reporting
Status updates to customer
100%
0%
100%
2024 DIS Equipment Dealer Industry Survey
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