2025 Equipment Dealer Industry Trends Report

Digitization Mobile Applications

Dis Service 360

Every dealership should leverage mobile applications that seamlessly integrate with their backend dealership management systems, to enable their teams to work efficiently on delivering an amazing customer experience.

Which DMS features do you believe will become more important for your dealership?

Maximize Your Dealership’s Service� Productivity and Profitability

5%

AI and predictive analytics

33%

Better mobile access Enhanced cybrsecurity features Other

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47%

59%

2024 DIS Equipment Dealer Industry Survey

31

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