2025 Equipment Dealer Industry Trends Report

DIS Notify

“It gets to be tedious when you have to call a customer and they don’t answer, and then they call you back and say they never received a phone call. Our service writer finds it useful to let customers know when their machines are ready. Or if we’re waiting on repairs and whatnot—he likes to be able to keep track of who he’s contacted and who hasn’t.”

Arikka Morrell, Assistant Service Manager Beaumont Tractor Co.

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