Setting the Scene
What challenges do dealers expect to face in the year ahead?
We surveyed heavy equipment dealers across North America to identify the key challenges they anticipate in the coming year. The top concerns were rising product prices and difficulties in hiring and retaining talent, with attracting new customers following closely behind. Interestingly, concerns about parts shortages ranked second-lowest, suggesting that dealers are experiencing fewer supply chain disruptions compared to recent years.
1 2 3 4 5 (1 = Low Importance, 5 = High Importance)
Parts shortages
Rising product prices/interest rates
Customer retention
Attracting new customers
Hiring/retaining talent
Emergency preparedness
100%
0%
100%
2024 DIS Equipment Dealer Industry Survey
5
Made with FlippingBook Annual report maker