Enrollment Eligibility Enrollment will be open only to Hills Bank and Trust Company Friends Club members; however, a Friends Club member who would typically be a single occupancy is allowed to bring one guest. In rare occasions, a Friends Club household (two members) may bring a non-member couple on the trip if the trip has been promoted for at least three months to members and rooms are still available. After the same guest travels with Friends Club on three extended trips, the guest will be invited to join Friends Club and continue traveling with the group. Parking Day trips depart from and return to Hills Bank on Blairs Ferry Road in Cedar Rapids and the Johnson County Fairgrounds in Iowa City, unless otherwise noted in the payment letter sent to each registrant. Parking at these locations is free. Extended trips will depart from and return to designated locations in Cedar Rapids and Iowa City, which will be noted in the trip information provided to each registrant. Itinerary, Payment, and Motorcoach Seating If registered for a day trip, a payment letter with trip itinerary and a prepaid envelope will be mailed to each registrant. The letter will be sent at least a month prior to the day trip. A bus seating list will follow, mailed separately. Please call to request information for extended travel. Health and Medical Issues We welcome all travelers but request that participants be in good health to join the trip. Hills Bank Friends Club offers tours to exciting destinations worldwide. In some places, there are very limited accommodations for wheelchairs, walkers, or people with limited mobility. If you have specific mobility needs, please call or email Friends Club with inquiries. Any condition that may require assistance or special medical attention must be reported at the time a reservation is made. Cancellations If a cancellation is necessary, please find a replacement, or contact the Friends Club to see if there is a waiting list and a replacement can be found for you. Refunds for cancellations or inclement weather are not guaranteed due to nonrefundable circumstances, such as pre-purchased tickets and reservations. If an event, day trip, or extended trip is cancelled due to insufficient reservation numbers, a full refund will be issued. For extended travel that uses an outside travel agent, Friends Club will adhere to the written cancellation policy of the agent. Waiting List Events, day trips, and extended travel may have a waiting list. We appreciate your understanding and willingness to be on the waiting list. Do not be discouraged, you may get a call to join us! Policies/Procedures Friends Club
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4th Quarter 2018
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