Welcome to CCI Magazine_April/May_2024

transgender feel far less supported than their cisgender colleagues . As a whole, trans people struggle to access workplace benefits, feel less supported by their managers and find it harder to get promoted. The study also found that transgender adults are 50% more likely to be unemployed and on average make $17,000 less per year. It’s easy to see why so many transgender workers say they’re not comfortable being out at work. This unique burden and constant need to mask can make it much harder to effectively contribute to their companies, regardless of effort and intention. These effects are further compounded by intersections with other identities. An estimated 45% of the trans and non-binary population in the U.S. is made up of Black people and people of color . These populations are significantly and disproportionately affected by gender and race-based discrimination at home and at work. Consequently, these groups face higher rates of stress, anxiety and depression. So, considering all these factors, it’s important to ask: How can companies keep their gender-diverse team members not only protected but also engaged? The business impact of an inclusive workplace culture The percentage of gender- diverse individuals in the workforce is growing. A Gallup poll this year found that 19% of Gen-Z and 11% of Millennials identify as LGBTQ+. For many employees, their company’s stance on social

issues will factor into their decision to engage or stay with an employer. And as consumers, the LGBTQ+ community is now estimated to have $3.7 trillion in purchasing power . Creating an inclusive workplace culture is crucial for the success and well-being of individuals and organizations alike. An inclusive company culture allows employees to bring their whole selves to work, leading to increased job satisfaction, creativity and productivity. Inclusive workplaces benefit all employees , not just those who identify as gender-diverse. On the other hand, a lack of inclusivity can lead to higher turnover rates and difficulty in attracting diverse talent. Leaders have a critical role in creating and maintaining an inclusive workplace culture. In 2020, Harvard Business Review noted that “failure to adopt trans-specific policies and practices can cost businesses dearly in the form of higher turnover, decreased engagement and productivity, and possible litigation. Discriminatory behavior … also hurts the company’s brand.” As the legal landscape regarding gender identity and expression continues to expand, it’s more important than ever to create an inclusive workplace culture that supports all employees. Steps employers and teams can take to support gender diversity There are a few key areas where employers can take the lead on gender inclusivity. Non-discrimination and supportive policies: A non-

discrimination policy that explicitly prohibits discrimination based on gender identity and expression is a crucial first step toward creating a supportive work environment. When employees know they’re supported if they experience workplace harassment, they’re much more likely to feel safe. Other transition-positive policies are worth considering, as well. In 2021, MasterCard developed Transitioning at Work guidelines to give employees access to language that supported those receiving gender-affirming care. Pronoun use: To create a more inclusive environment, it’s important to provide individuals with a way to specify their pronouns on company communications and materials. Encouraging employees to share their pronouns in their email signatures and on their profiles in virtual meetings is a good way to start. Additionally, when meeting someone new, ask for and take note of their names and pronouns. If you make a mistake and use the wrong pronouns, quickly correct yourself and move on. Thank the individual for correcting you and make an effort to use their correct pronouns moving forward. When interacting with gender- diverse individuals — and everyone else, for that matter — it’s important to keep the focus on their tasks and quality of work rather than personal questions about their identity. By doing this, you can maintain a professional environment while also being inclusive of all individuals. SUPPORT continued on Page 38

By Cameron Zayne

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