Dr. Kourosh Maddahi March 2019


Like Clockwork MARCH 2019


I see many patients who fly in from all over the country and around the world. They often come to Beverly Hills on a tight schedule. On top of this, I handle many emergency cases, which can pop up at virtually any time. In running a successful practice, these instances present interesting challenges. The key to balancing diverse patients is organization. It’s about delegating and working with utmost efficiency. Within our office, we hire exceptionally competent people who are highly specialized for each role. These are duties that are very well-defined —more defined than you would find at an ordinary dental practice. Every member of our team knows what they need to do and when. They know what decisions they can make within the practice. Because I run the business side of the practice and serve as a dentist, my day can become very busy. However, because each staff role is clearly defined, my team doesn’t have to rely on me to approve any decisions that need to be made. They know what to do. To go along with that, we have a high level of trust among the team. Not only do we rely on one another when it comes to decision-making, but we also rely on one another to come up with solutions to tough problems. This may happen when we’re presented with an emergency case; we may need to act quickly to find a solution. Every member of the team needs to work cohesively so we can take care of the patient. When you emphasize organization within your personal or professional life, no matter what you face on any given day, it will likely go well. Everyone does what they need to do to provide a high level of patient care. Outside of the office, I use a number of different apps to stay organized. I also use Excel to help me visualize what I need to get done. In terms of travel, for instance, I rely on an app called TripIt Pro. It keeps all of my travel information in one place, from flight information to all my reservations. The app syncs with my email and allows me to keep a complete record of my travel in one place.

no wasting time searching, and I never have to worry about finding a specific document. I also use my iPad in a similar fashion. Everything is connected, and I can move from one device to the next instantly without losing information. I also have a morning routine that helps me get ready for the workday ahead. My day often begins at 6 a.m. with a cup of coffee as I read over the schedule of the day. I plan ahead and may look over patient and case information. Three times a week, I work out between 7 and 8 a.m. A good workout helps clear my head and keeps me focused. By 9:30 a.m., I’m at the office. Then, the team is ready to go, and we start work. Every piece is in place, and we can do what each of us does best.

-Dr. Maddahi

I also use my smartwatch and phone to keep everything I need right at my fingertips, everything from boarding passes to credit card information. There’s



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