2025 Open Arms Booklet

ANNUAL BOOKLET 2025 OPEN ARMS

TABLE OF CONTENTS

2

OUR MISSION

3

A GLIMPSE INTO 2025

4

SUSTAINABILITY DRIVEN

5-11

GUEST STORIES

12 - 16

FUNDRAISING STORIES

17 - 18

MAA TEAM STORIES

19 - 20

LEADERSHIP

21 - 22

COMMUNITY PARTNERS

23 - 26

OUR BIGGEST SUPPORTERS

MAA Medical District

1

OUR MISSION

Open Arms has been on a mission to lend a helping hand to patients and their loved ones in times of need. As the heart of MAA, the Open Arms Foundation has spread across many MAA communities, acting as a haven for those who must journey for medical treatment, providing a much-needed home away from home. FOR OVER THREE DECADES,

The Open Arms Foundation is a 501(c)(3) non-profit corporate charity and the heart of MAA. Its mission is to provide a home away from home at no cost for those who must travel to receive medical treatment. Open Arms homes are fully-furnished, two-bedroom, first-floor apartments stocked with linens, kitchen items and other miscellaneous necessities. The entire rent, along with basic utilities, are paid for by Open Arms, MAA and its generous supporters. You may find more information regarding Open Arms at the following website: www.maaopenarms.com.

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A GLIMPSE INTO 2025

Statistics as of 12/31/2025

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STATES WITH OPEN ARMS HOMES

32

CITIES WITH OPEN ARMS HOMES

55

TOTAL HOMES

14,985

NIGHTS OF REST

329,672

NIGHTS OF REST PROGRAM TO DATE

113

FAMILIES HELPED

FAMILIES HELPED PROGRAM TO DATE

3,759

MAA Acklen

32

HOMES IMPROVED

AVERAGE COST TO MAINTAIN A HOME

$22,500

RENT + UTILITIES

$4,127 (1 HOME)

FURNITURE SUPPLIER

AVERAGE COST TO FURNISH A HOME

$5,628 (1 HOME)

FURNISHING + DECOR

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SUSTAINABILITY DRIVEN Statistics as of 12/31/2025

MAA Dexter Lake

$20,075 in donations raised from used clothing recycling collection drives

$8,877 in donations raised from sales of used MAA model apartment and pool decor

43.38% of total refurbishment dollars for Open Arms homes sourced from gently used furniture items

$3,700 in donations raised through sales of outdated MAA appliances and equipment

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BREATHE A PLACE TO

By Maria Tsikalas Open Arms Guest

heaviness of hospital life. The apartment gave my husband the stability to continue working remotely and gave us a space to rest, laugh, and gather strength for each new day. When Cora finally had her longest stretch outside the hospital in April, we took her on stroller walks around the grounds. The bright spring colors and blooming trees at Duke Forest were among the first things she ever saw outside the fluorescent lights of her hospital room. For our older daughter, five- year-old Lucia, the pool became a place of joy. It was a space where she could make friends, learn to swim, and simply be a kid again after months of isolation.

“We think we’re seeing a heart defect.” Those words, spoken last August during my routine 20- week anatomy scan, changed our lives in an instant. My husband and I were expecting our second child, and until that moment, everything had seemed normal. But that day, we entered a world we’d never imagined. Our daughter was diagnosed in utero with a rare and critical heart defect called truncus arteriosus. As I began researching, I discovered that Duke University Hospital had recently pioneered a new surgical approach, a partial heart transplant, that could significantly improve outcomes and quality of life for children like ours. Within weeks, we had consulted with the surgeon at Duke, flown from St. Louis to North Carolina, and learned that our baby also had two additional heart defects. After that appointment, our decision was clear: we would travel to Durham for this innovative treatment, giving our daughter the best possible chance at a long, healthy life. 5

By sheer luck, or perhaps divine intervention, an old friend from high school whom I hadn’t spoken to in 15 years saw a post in a North Carolina Facebook group about the Open Arms Foundation. She sent it to me, and we applied right away. When the property manager called to say we had been approved for an apartment, we were stunned. It seemed too good to be true. We held our breath until we pulled into MAA Duke Forest and saw the beautiful apartment waiting for us. We couldn’t believe it existed or that we were fortunate enough to stay there, free from the financial burden of rent and utilities, able to focus entirely on the medical journey ahead. Our daughter Cora was born on December 17 and immediately intubated. Several procedures and more than 200 days in the hospital followed. Through it all, our Open Arms apartment became the greatest blessing. Set along the edge of Duke Forest, it offered grounding trail walks and hammock breaks that gave us moments of peace amid the

Tsikalas Family

“Open Arms gave us a place for every family moment we thought we’d have to miss: Thanksgiving, Christmas, Easter, Fourth of July, birthdays.”

Open Arms gave us a place for every family moment we thought we’d have to miss: Thanksgiving, Christmas, Easter, Fourth of July, birthdays. The warmth of the staff made us feel truly at home, even while we were far from family and friends. I don’t know what we would have done without the Open Arms Foundation. Cora’s complications meant our stay lasted much longer than anyone expected. Without this support, we would have faced enormous stress and financial strain.

Instead, we experienced something beautiful: Proof that people are fundamentally good, and that even strangers will care for you in your hardest moments. That knowledge filled this difficult year with hope. We will never forget the kindness we received. To the Open Arms Foundation, the MAA Duke Forest team, and every donor who makes this possible: thank you for showing us what generosity looks like. Your compassion gave us peace when we needed it most and inspired us to pass that same kindness forward.”

Cora and Lucia

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By Jenna Nguyen Leasing Consultant at MAA Lenox CLOSER TO HOME Closer to Care,

Daniel and his mother, Sage, were brought to Open Arms because they needed to be close – close to Children's Healthcare of Atlanta (CHOA), close to Daniel’s treatment team, and close to the specialists who understand his rare and complicated medical needs. Back home in rural South Georgia, the nearest pediatric emergency hospital is about 45 minutes away. For most families, that might be manageable. For Daniel, it often wasn’t. His medical journey began when he was just 11 months old. Since then, Sage has navigated a long list of diagnoses alongside him, some still without official names.

His primary condition, Idiopathic HypoPARAthyroidism, is extremely rare in children. Managing it requires supplements four times a day and constant monitoring for symptoms. Every day is a careful balance, and every decision revolves around what Daniel needs to stay stable. Before Open Arms, Sage and Daniel spent a combined 280 days at the Ronald McDonald House between 2024 and 2025. In March 2025, Daniel had been admitted at CHOA for four weeks. When they finally made it home, Sage felt overwhelmed by how far they were from the doctors who knew how to care for him. She knew they needed to be closer, and that search led her to Open Arms. MAA Brookwood in July 2025, and since then, everything has changed for the better. Daniel has truly been thriving. Being close to CHOA allows his specialists to monitor him more closely and order the testing he needs to stay as healthy and stable as possible. They moved into

The difference has been life- changing. Daniel had missed 85 days of Pre-K because of hospital stays and medical appointments. Now, in kindergarten, he has missed only 15. Those days represent the normalcy he deserves and the childhood he is finally getting to enjoy. Recently, Daniel caught a virus. They had to stay in the hospital for one night, but the next day were able to return to their apartment. His doctor felt comfortable discharging him because he was still so close, just minutes away if anything changed. For Sage, there is no greater relief than knowing her son is only five minutes from the best doctors in the state, the ones who truly understand how to treat him. Open Arms has made that possible. It has allowed Sage, as a special- needs parent, to focus entirely on Daniel’s care without the constant fear created by distance.

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MAA Brookwood has also become more than a place to stay. It has become their true home away from home. The staff is warm and supportive. The office team is always kind, and the maintenance staff consistently goes above and beyond. Michael, the property manager, has been especially helpful, and Sherwin, one of the maintenance technicians, once encouraged Sage on a particularly difficult day with such genuine kindness that it stayed with her. They still visit their home in South Georgia often, but MAA Brookwood has become Daniel’s safe haven, a place of stability, comfort, and the security of being close to the care he needs.

And for that, Sage is endlessly grateful.

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A HOME THAT Held Us

Before illness reshaped their lives, Roberto Molina and his wife, Teresa, lived a simple, steady life in Honduras. Roberto worked as a dentist in his own clinic. Their days were full, familiar, and predictable in the best way. Then in 2020, during the quiet and isolation of the pandemic, Roberto began noticing changes: weight loss, fatigue, and a small lump near his right kidney that only appeared when he stood up. What followed was a cascade of scans, referrals, and finally, surgery. The tumor was removed along with his right kidney. For a time, they believed they were past the worst.

By Pedro Acevedo MAA Internal Communications Specialist

But cancer does not always stay gone.

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Two years later, Roberto struggled to breathe. He tired easily. His left lung collapsed under the pressure of fluid caused by a metastatic recurrence of clear cell renal carcinoma. Treatment options in Honduras were limited to a single medication path, no alternative therapies, and little opportunity for what might come next if the disease progressed. As they searched for options for treatment all over the world, a cousin living in Memphis recognized the journey quickly. Her own young daughter had been treated for leukemia at St. Jude, and during that time, they had been an Open Arms family. She knew what Open Arms meant because she had lived it. And so she made the calls. Meanwhile, Roberto and his family continued searching for options at home. They were incredibly stressed, but held together by hope, faith, and as Roberto tells it, his wife’s strength and positive outlook. That attitude was rewarded by news of Baptist Memorial Hospital in Memphis approving him for treatment, and shortly after, by approval to stay with Open Arms. Roberto and Teresa began the urgent work of gathering passports, emergency visa approvals, medical documentation, and every prayer they had. Against every logistical obstacle including timing, travel, and finances, things opened up, one door at a time.

“It felt,” Teresa said, “like going through a road full of traffic lights, and all of a sudden they all turned green.” They arrived in Memphis, and two days later, Roberto began treatment at the hospital. After a short stay with family, they made their home at Open Arms at MAA Dexter Lake.

The goslings in the spring. The walking paths at sunset. Their daughter waking them up at dawn with her fishing pole in hand, bundled in a coat, urging, “Vamos, papi!” while Roberto and Teresa tried to stay warm in the early morning cold. This scene would become a life memory, not just a photograph in their minds. This memory in particular made them both laugh: a soft, steady, shared chuckle, the kind that comes from having survived something together and experiencing a treasured moment even in the midst of a storm. Their children, 13 and 9, learned to fish, ride bikes, play baseball at the community, and they also got to watch snow fall for the first time in their lives. Roberto’s mother-in-law, who depends on them as she lost her speech and right-side mobility after a stroke decades ago, found calm sitting by the water daily, listening to the geese. “It was peace,” Teresa said. “A blessing. A miracle that holds you with love.” And they were not alone. “Mr. Robert, the property manager, was incredibly attentive and special to us. Mr. Larry, at the gym and pool, was always checking on us. The entire staff made us feel special and truly helped us keep sane and centered,” they recalled. “We didn’t just feel welcomed,” Teresa said. “We felt spoiled. Like family was taking care of us.”

Arriving at their New Home

“When we walked in,” Roberto said, “everything was beautiful. Clean. Furnished. Ready for us.” It wasn’t just a place to sleep. It felt intentional, prepared, loving. “The phrase home away from home,” he said, “falls short. It doesn’t capture it. We truly felt… at home.” The community mattered. The lake. The trees. The quiet. The geese in the mornings.

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Roberto shared something he carries quietly, but deeply: “From the four patients treated alongside me back home, I am the only one still alive.” Those words sit in the air when he says them. Not heavy, just true and full of gratitude. “We are here with gratitude. Open Arms marked us forever [.]” treatment plans, care teams watching closely and adjusting when needed. These treatment paths do not exist where he comes from. Roberto continued treatment in Memphis. Over time, the medication stopped working, and the cancer progressed again – this time pressing against nerves along his ribs. But here, he had new options: radiation, alternative An Opportunity to Live

“Being here saved my life,” he said. Open Arms became more than shelter. It was safety. When they eventually left the apartment Roberto cried. “We felt loved there,” he said. “We did not want to leave.” Today, the family remains in Memphis as Roberto’s cancer stubbornly remains. Along with trying a new experimental treatment, his family is exploring avenues to stay in the country to ensure continuity of care. He hopes one day to return to dentistry, or at least work as a dental assistant, using the skills he spent his life building. For now, lifting is difficult. His body tires quickly. So Teresa works at a local school, where she first volunteered until they received work authorization. The Journey Continues

Their lives are quieter now. Slower. But full of determination.

“We are here with gratitude,” Teresa said. “Open Arms marked us forever, and whatever we can do to give back, we are always available.” They carry on supported by hope, determination, and the unforgettable gift of a home that held them when they needed it most.

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OPEN ARMS OCTOBER EVENT 9th Annual

By Beth Johnson MAA Executive Assistant & Open Arms Representative

to pitch in for our corporate charity. This year marked our 9 annual celebration. th O

pen Arms isn't just a foundation; it's the very heartbeat of MAA, and never more so than during our annual October event! The goal is simple: amplify awareness for the Open Arms Foundation and create fun, engaging ways for our entire MAA family

During the first week of October, an emphasis was placed on Open Arms awareness and where to find program presence online through the www.maaopenarms.com website, Open Arms Facebook page and the online giving site. We also highlighted the profound impact of associate payroll contributions, and by month's end, nearly 430 associates had committed to this essential sustainer support – a phenomenal show of dedication! During week two, our communities blossomed with generosity! Vendors, residents and visitors to MAA communities everywhere sponsored "pumpkins" that decorated leasing offices. Watching those "pumpkin patches" grow was a joy, knowing each one fueled the program and opened a conversation about the vital temporary homes we provide for those traveling for medical treatment. Week three saw two major fundraising successes: the Corporate Division's 3rd Annual Online Silent Auction, which raised nearly $3,000 , alongside hundreds of spirited community events from donut sales to candle sales, harvest festivals and more.

We wrapped up the month by spotlighting the ease and importance of "passive" fundraising, educating associates and residents about programs like Kroger Community Rewards®, SparkGood, the PayPal Giving Fund, GotSneakers, and more. (Scan to learn and donate to Kroger Community Rewards® or PayPal Giving Fund for Open Arms!)

The results speak for themselves: these combined October efforts raised just over $68,000 ! What a truly remarkable companywide achievement and an inspiring early holiday gift for the Open Arms Foundation. 12

3RD ANNUAL EAST DIVISION CHARITY GOLF TOURNAMENT A DAY OF IMPACT:

By Christina Rice MAA Internal Communications & Creative Specialist

On October 9, the East Division hosted the 3rd Annual Charity Golf Tournament at Independence Golf Club in Richmond, VA. With support from 41 sponsors, a dedicated committee, and volunteers, the event raised $187,000 for Open Arms.

The tournament welcomed 30 teams and 120 participants. Golfers enjoyed breakfast, swag, a 9:00 am shotgun start, and mid-round snacks, finishing with lunch and awards. Vendors, MAA associates, and their spouses came together to make the day memorable.

THE ATLANTA GOLF CLASSIC A HOLE IN ONE:

The 5th Annual Open Arms Atlanta Golf Classic was held on April 14, at the Golf Club of Georgia in Alpharetta, GA. The event welcomed 210 players and volunteers for a day of golf, friendly competition, and camaraderie with industry partners and MAA associates. After the tournament, guests enjoyed a buffet lunch and awards ceremony, where organizers recognized major and repeat sponsors whose generosity helped raise a record-breaking $300,000 for Open Arms. The event team, led by Marylou Scruggs, MAA Regional Vice President, dedicated five months to planning this memorable day. Plans are already underway for the 6th Annual Open Arms Atlanta Golf Classic on April 20, 2026.

By Beth Johnson MAA Executive Assistant & Open Arms Representative

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The 6th Annual North Division Open Arms Online Silent Auction was held in November. Properties across the division partnered with vendors to collect donations for the auction. Auction items included a stay at MAA River North in Denver, CO, a Nespresso machine, Amazon Gift Cards, a patio heater, Solo Stove, an electric guitar & amp, a Blackstone Grill and much more! A huge thank you is due to MAA teams all throughout the North Division for participating by gathering auction item donations, and in doing so helping to raise nearly $7,000 for Open Arms! SILENT AUCTION

NORTH DIVISION

87.4% of Goal Reached

ONE CAUSE TWO TOURNAMENTS The 9th Annual Open Arms Corn Hole Tournament in Charlotte, NC, and the 4th Annual Charleston Corn Hole Tournament also scored big wins for the Open Arms Foundation in 2025. Sponsorship of these events came with an opportunity for a sponsor team, which competed at local restaurants in both cities. As bags flew towards the boards, everyone enjoyed coming together for a good cause. Both tournaments raised around $25,000 each for Open Arms. Perfect score! Organizer Rebecca Kauffman, MAA Regional Property Manager led the efforts in the Charlotte area, while Nikki Boerst, MAA Regional Property Manager, headed up the event team in Charleston, SC. Both events took months of planning and help from other MAA volunteers.

By Beth Johnson MAA Executive Assistant & Open Arms Representative

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Topgolf: Hitting the Target for Open Arms

By Beth Johnson MAA Executive Assistant & Open Arms Representative

With Topgolf’s fun and modern approach to the driving range, Open Arms fundraising events have continued to grow. The venue offers an easy, enjoyable way for sponsors, MAA associates, and volunteers to connect while supporting the program. In 2025, three successful Topgolf events were held. The 2nd Annual Open Arms Topgolf Event in Jacksonville, FL, known as Golftoberfest, was a standout. Held on October 30, the event brought together about 110 attendees and raised more than $81,000 for the Open Arms Foundation, thanks to generous sponsors and thoughtful planning.

The Topgolf competition featured a fajita buffet for attendees and prizes for Highest Score Individual, Highest Score Team, Lowest Score Individual and Longest Drive. Participant feedback was outstanding! Players and sponsors really enjoyed being able to spend time with each other and MAA volunteers. The event team, led by Jessica Webb, MAA Regional Houston Training Specialist, helped raise awareness and earn nearly $50,000 for Open Arms.

Elizabeth MAA Regional Vice President in the North Division, successfully organized the annual Topgolf Nashville event on October 23, after three months of Phillips, planning. Several sponsors returned to support this fun afternoon of food, friends and golf that drew nearly $30,000 in donations for the Open Arms Foundation.

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GIDDY UP FOR GOOD The MAA Tampa area loves to put on a great themed event. In 2025 they went to the Wild West at their “Giddy Up for Golf” tournament, held at the beautiful Plantation Palms Golf and Country Club in Land O’ Lakes, FL.

By Beth Johnson MAA Executive Assistant & Open Arms Representative

Organizer Gayle Mackovic, MAA Regional Vice President, and her event team led a fun packed

event for 100 players that took nearly six months to plan. This MAA Coastal Division team raised over $170,000 for the Open Arms Foundation and the patients and families it serves with this one event. Yee-haw!

BIG TEXAS WELCOME FOR OPEN ARMS

By Beth Johnson MAA Executive Assistant & Open Arms Representative

The MAA West Division is proud to host an annual Open Arms golf tournament in the Dallas area. It’s an event everyone looks forward to each year. Volunteers, golfers and vendors all come together to make it a fantastic experience, and this year was no exception! 182 players, 25 non-playing sponsors and 12 volunteers combined to raise just over $185,000 for Open Arms – a resounding success!

MAA event organizers Kylee Lambert, Senior Vice President and Ashlee Sanders, Executive Assistant spent nearly six months to plan this event and are already working on the next tournament, which will take place in May 2026.

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MAA National Landing’s Journey to Open Arms By Jessica Meder Assistant Property Manager MAA Tampa Oaks

MAA National Landing, located in Arlington, VA, joined the Open Arms program in September, beginning renovations and preparations to welcome their first Open Arms family. For Property Manager Erin Masters, the experience has been both meaningful and humbling as they prepared the home. “It’s an honor for your property to be chosen to actually host a family so they can focus on their health,” Erin shared. This sense of purpose guided the team from the moment the home was designated as part of the program. Associates worked side by side to set up the home, coordinate needs, and ensure every detail supported the program’s goal of providing comfort and stability. Their efforts paid off–a MedStar Georgetown Transplant Institute patient and family moved in just before Thanksgiving.

“The MAA team has been incredibly nice and seemed genuinely excited to be providing the apartment. It is far better than anything we would have found. It's secure, close to the hospital and gives us access to anything we need close by." “The process helped us connect in a new way,” Erin explained. “Everyone contributed, and it strengthened our teamwork. We felt proud knowing we were preparing a space where a family could heal and rebuild.” “This experience helped me grow as a property manager,” Erin said. “I learned more about the entire Open Arms process, especially how much coordination happens on the back end. It gave me a new appreciation for the program’s impact.” — Trinity, Open Arms Guest

The team at MAA National Landing is energized and proud. Preparing the home not only strengthened bonds among associates but also reinforced the community’s commitment to compassion in action.

Erin believes the honor of hosting a family reflects more than a program designation—it reflects the heart of the community. “Being chosen means we get to play a role in helping someone focus on their health and stability. That is something we take seriously and are grateful to be part of.”

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The Heart of Service at MAA Briarcliff

MAA Briarcliff has proudly hosted an Open Arms apartment since 2021, long before Property Manager Matthew McDougald joined the community two years ago. From his first day, Matthew recognized the significance of managing a home dedicated to supporting families facing medical crises. “We feel a sense of pride being one of the communities with an Open Arms apartment,” he shared. That pride has only grown as he and his team have continued preparing and maintaining a space that offers comfort, stability, and peace during some of life’s most challenging moments. Matthew is quick to emphasize that MAA Briarcliff’s Open Arms success is a true team effort. His assistant manager plays a key role in ensuring the apartment stays ready for incoming families and in coordinating its ongoing needs.

The presence of an Open Arms apartment has helped shape MAA Briarcliff’s culture of compassion. Associates take pride in knowing they are part of something larger—something that directly uplifts families navigating overwhelming circumstances. Their ongoing commitment ensures every family who enters the MAA Briarcliff Open Arms home is met with care and dignity. Thanks to donor support and the dedication of teams like Matthew’s, the Open Arms program continues to provide healing spaces where families can focus on what matters most. At MAA Briarcliff, the apartment is more than a resource. It is a symbol of hope, service, and the meaningful impact that happens when communities come together.

B

“This has never been a one- person job,” Matthew explained. “My assistant manager has been essential in supporting our Open Arms housing needs. We take this responsibility seriously, and we support each other to make sure families feel cared for from the moment they arrive.” After a decade in property management, Matthew says the Open Arms program has reminded him why he entered the industry in the first place. “I have been in this industry for 10 years. It has really highlighted once again the important part of what we do in helping people find their home,” he said.

By Jessica Meder Assistant Property Manager MAA Tampa Oaks

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MAA Brookwood

We are thankful for our many MAA associates who volunteer to serve on the Open Arms Board of Directors and committees each year! BOARD OF DIRECTORS Open Arms

KYLEE LAMBERT President

JACKIE MELNICK

Co-Chair of Fundraising Committee BOB DONNELLY

Vice President, and Co-Chair of the Fundraising Committee

BRAD SILL

LIZ KEOUGH Secretary & Co-Chair of Governance/Strategy Committee

MELANIE CARPENTER Open Arms Representative Liaison

Co-Chair of Governance/ Strategy Committee

LAUREN MILLICAN Co-Chair of Housing Committee

JESSICA WISE Co-Chair of Housing Committee

JANA ELLIS

Chairman of Inventory Committee

CHRIS ROETKER

KIM BANKS

TRACEY SMITH

Treasurer

Co-Chair of Marketing & Communications Committee

Co-Chair of Marketing & Communications Committee

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COMMITTEE MEMBERS Open Arms

Housing Committee

Ashlee Baker Cindy Percell

David Boltz Emily Anderson Jeff Thymius Sheila Hammer

Fundraiser Committee

Brock King

Dana Carper

Diane Gilmore Laura Wilson Michelle Allison Michelle Martin

Tavia Williams

Inventory Committee

Adrian Sherman Andrea Brent

Brianna Moore

Elena Escobar

Hannah Jensen

Heather Steffen

Kristen Wheat Kristina Young

Marivel Reynoso Matthew Kinzer

Pamela Sanders Patricia Waindel Rebecca Kauffman

Nicole Boerst

Pamela Bartholomew

Renee Paul

Shandree Johnson

Sidney Rogers

Taylor Perkins

Marketing and Communication Committee

Allison Fischer

Brian Swanson India Lewis

Jenna Nguyen

Jennifer Taylor

Jessica Meder

Pedro Acevedo

Ryan Hayden

Jenna Pitsenbarger

Governance and Strategy Committee

Caitlyn Morgan

Denise Bowers

Katelyn Redding

Matthew Stanford Scott Andress

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A SPECIAL THANK YOU FROM OPEN ARMS Thank you to our treatment facility partners throughout our many Open Arms communities. It’s been a pleasure to help our guests with your referrals and support throughout the years!

ATLANTA, GA Children’s Healthcare of Atlanta Emory Bone Marrow & Stem Cell Transplant Center Emory Proton Therapy Center Northside Hospital Cancer Institute Shepherd Center The Center for Advanced Medicine AUSTIN, TX Dell Children’s Medical Center Easter Seals Central Texas BIRMINGHAM, AL Brookwood Baptist Medical Center Children's Of Alabama The University of Alabama at Birmingham UAB Comprehensive Cancer Center CHARLESTON, SC Charleston Transplant Home Medical University of South Carolina

DALLAS, TX Children’s Medical Center of Dallas ENT Clinic at Parkland Health Medical City Dallas GAINESVILLE, FL UF Health Shands Children’s Hospital University of Florida at Shands Health HOUSTON, TX J.C. Walter Jr. Transplant Center - Houston Methodist Hospital The University of Texas M.D. Anderson Cancer Center

JACKSONVILLE, FL Mayo Clinic Jacksonville

Pediatric Associates of Jacksonville UF Health Proton Therapy Institute University of Florida Health KANSAS CITY, MO Children’s Mercy Hospital The University of Kansas Cancer Center

CHARLOTTE, NC Atrium Health Levine Cancer Institute Novant Health

LEXINGTON, KY UK HealthCare

CHARLOTTESVILLE, VA University of Virginia Medical Center University of Virginia Children’s Hospital

LOUISVILLE, KY UL James Brown Cancer Center University of Louisville – Kentucky Spinal Cord Injury Research Center

CHATTANOOGA, TN Erlanger Cancer Center

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MAA Lake Nona

MEMPHIS, TN Baptist Cancer Center FedExFamilyHouse Le Bonheur Children’s Hospital

SAVANNAH, GA Curtis and Elizabeth Anderson Cancer Center Lewis Cancer & Research Pavilion at St. Joseph’s Low Country Cancer Center Memorial Health University Medical Center Savannah Select Specialty Hospital

NASHVILLE, TN The Children’s Hospital at TriStar Centennial Vanderbilt University Medical Center Monroe Carell Jr. Children’s Hospital at Vanderbilt St. Jude Children’s Research Hospital The University of Tennessee Clinical Health West Cancer Center ORLANDO, FL Arnold Palmer Hospital UF Health Cancer Center – Orlando Health UF Health Proton Therapy Institute Florida Cancer Specialists NATIONAL REFERRING PARTNERS American Cancer Society JoesHouse.org Roswell Park Comprehensive Cancer Center

TALLAHASSEE, FL Canopy Cove Treatment Center Care Point Health & Wellness Center Impact Health

TAMPA, FL Moffitt Cancer Center Shriners Hospital for Children

WASHINGTON, DC MedStar Georgetown Transplant Institute

PHOENIX, AZ Mayo Clinic Cancer Center The University of Arizona Cancer Center

RALEIGH, NC Duke University Health System UNC Cancer Hospital UNC Health Care

MAA Lake Nona

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A SHARED MISSION OF HELPING OTHERS

strengthened by partners who believe deeply in supporting others. Our work is made possible by those who share our commitment to easing the burden for families during some of the most difficult moments of their lives. For HD Supply, that commitment reflects a shared belief in taking care of people and creating a sense of family. According to Judson Benjamin, HD Supply’s National Account Manager for the MAA relationship, the partnership is rooted in a genuine appreciation for the impact Open Arms has on communities across our footprint. t Open Arms, our mission to provide comfort and stability for families facing medical challenges far from home is A

By Pedro Acevedo MAA Internal Communications Specialist

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“The organization not only takes care of residents, but MAA truly makes everyone feel like they’re part of the family,” Benjamin shared. “What MAA does every day through the Open Arms Foundation is something that truly sets the company apart from other multi-family organizations in this industry. Through this program, lives are being impacted, and families are able to focus on the care of their loved ones without worrying about how they are going to pay their rent while their loved ones are going through life-changing procedures. I am proud and honored to be the HD Supply National Account for the MAA relationship!” We are grateful for HD Supply’s continued support and partnership. Their belief in the mission of Open Arms helps ensure that more families can focus on what matters most: Caring for their loved ones while finding peace and stability during their medical journey.

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SUPPORTERS OUR BIGGEST Every dollar counts when helping out guests. Open Arms would like to give a big “Thank You” to all of our generous supporters throughout 2025, especially those who gave at the $5,000+ level.

$100K+ $50K+ $30K+ $40K+

$20K+

$10K+

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$5K+

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Scan to learn more about Open Arms

Find us on Facebook: @MAAOpenArms

Open Arms Foundation 6815 Poplar Avenue, Suite 500

Germantown, TN 38138 openarms@maac.com www.maaopenarms.com

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