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are short, hand-written notes touching on something special you know about them or how they did during the visit, and/or just to express your appreciation that they are your patient. When each of you takes just five minutes per day to touch two patients, the resulting goodwill is immeasurable. By the way … I’d urge you and your team to commence this today . Just begin reaching out to your patients with personalized hand-written notes, each and every day. During the crisis, while you’re not seeing patients (or many), you have more time to get more than two per team member and Doctor written and mailed each day. ☑ Offer Internal Long-Term Financing. Internal long-term financing for your "A" patients is a win. Follow every risk- mitigation step (including the four parameters to determine your "A" patients) as defined in GoldMine Team Training Toolkit 015, "Huge Profits: Financing the Unfinanceable." If you follow what I've
on your Gems family. Utilize your coaching calls, speak with your Personal Gems Concierge, your community of Gems Family Members, plus Elizabeth and me.
"You can take action or make excuses … but the two cannot co-exist."
In your service,
outlined, you will on occasion lose a few dollars. But you'll make far more money as a result of being more flexible with internal long-term financing. Watch the video. Speak with your Personal Gems Concierge or coach. Your patients will need this level of flexibility more now than ever before. Be sure your Gems ratio is <1.2:1 prior to commencing. Which brings me to ... Stay tuned for Part 2 in next month’s newsletter! NOW IS NOT THE TIME TO ISOLATE … Stay tuned for the final nine steps in my 17- step plan next month. Remember, the worst thing you can do emotionally and financially at a time like this is to try to go it alone. Lean
Tom
P.S. Elizabeth and I would love to see you at our home for a family dinner on Wednesday, Sept. 23, 2020. It’s our way of kicking off the Gems Family Fall Retreat and Mastermind events. For more information and registration go to www.InsidersCircle.com and click on the Fall Retreat banner at the top left of the home page. Call us at 1-888-880-GEMS (4367) or outside the USA and Canada, dial 001-508-872-0066. P.P.S. Register for the retreat prior to 5/15/20 and you’ll receive an additional bonus … a 20-minute one-on-one personal phone consultation with me, Dr. Tom, about any topic of your choice. Limit one per practice.
What Should You Do When the Sky Is Falling?
By Tom Rich, MBA, GG12 Senior Practice Analyst
During times of upheaval and turmoil, regardless of whether it comes from an economic crisis, natural disaster, or personal tragedy, people tend to react in one of two ways: 1. They hunker down, hiding in their basements eating canned beans, sitting on a mountain of Costco toilet paper waiting, hoping, and praying the apocalypse will quickly blow over, or 2. They see opportunity in the chaos and proactively look for ways to overcome the fear that cripples so many others and, instead, harness the power of the howling winds.
To quote Warren Buffett, “Be fearful when others are greedy and greedy when others are fearful.” In other words, the people who keep calm and collected and strategically look for ways to not just weather the storm but actually look to thrive are those who will come out ahead. So, in this world full of upheaval and disruption, what can you do — right now — to ensure you and your team don’t just try to survive … but actually prosper? Well … it starts with separating what you can do from what you can’t (i.e., “control the controllables”).
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