PerformaX Elite_Relax & Move Forward

WHAT’S BEEN HAPPENING! “I’ve never been prouder of my PerformaX elite team!” – Dr. Newton

Escape The Room We conquered the Bank Heist at Escape The Room with lots of time to spare. Whata team!

Good Luck Valerie! Goodbye and good luck to our Valerie!!! Wedding bells are ringing. We’re gonnamissyou!

Universidad Adventista De Las Antillas Dr.Newtonjustreturnedfrom teaching doctoral physical therapy students Clinical Imaging and Professional Management Systems in Mayaguez, Puerto Rico. 3 weeksofparadise!

AQUATIC THERAPY Increase Healing & Strength with Usedtohelpassist inthehealingprocess,Aquatic Therapy is designed to improve or sustain gait, muscle strength and endurance, balance, agility, function, coordination, flexibility, and body mechanics and posture. Patients who may not be ready for land based programs can recover more quicklywith lesspain inthiscontrolled,supportive, and relaxing aquatic atmosphere. Want to learn more? Call (661) 284-1984 or visit SCVTHERAPYSERVICES.COM. • We are following distancing guidelines to minimize exposure while maximizing therapeutic benefits. • Wehaveadjustedpatientschedulestolimittheamount of people in a clinic to 10 to adhere to distancing guidelines. • We are taking all cleaning and hygiene precautions recommended by the CDC. Q: Will I have to pay if my insurance plan decides not to pay for Telehealth or E-visits? A: Absolutely not! Though Payor policies are changing almost daily to include some sort of Telehealth coverage, several details regarding billing and reimbursement are quite muddy.Becauseofthis,PerformaXhasdecidedtoaccept all of the costs associated with your Telehealth visits if yourpayordecidestodenypayment.Yes,weareoffering Telehealth visits at no cost to you! We suggest each of our patients request a 30-minute telehealth appointment by calling our office at 818-953-4444.

Let’stakeamomenttoaddresssome frequentlyasked questions: Q: Are you open? A: YES! We are open in limited hours (8am-5pm,Monday,Tuesday,ThursdayandFriday) inan efforttoadheretopublichealthguidelines.Ifyouarepost- operative or feel a need to treat before the quarantines end,pleasecallouroffice toscheduleyourappointment today 818-953-4444. Q:Whatoptionsdo Ihave if Iamunable tocome to the clinic? A:Weoffertelehealthvideovisits ifyouareunable tocome into theclinic foranyreason.Thesevideovisits arescheduled in30-minute increments.Werecommend youschedulea30-minutevisittogettoknowtheplatform and continue your consistency of plan of care with your therapist.Weunderstandhowa lapse incarecanaffect yourrehabilitation.Scheduleyour telehealthvideovisit bycallingour frontofficeat818-953-4444. Also feel free to email or text one of our doctors of physical therapy. Dr. John: jmacabuhay@pmxpt.com • 323-389-5476 Dr. Matthew: mching@pmxpt.com • 747-221-6296 Dr. Jillian: jsingson@pmxpt.com • 818-394-0790

Dr. Mallory: mchick@pmxpt.com • 424-835-1684 Q: What happens if I cancel an appointment at the last minute due to illness symptoms? A: There will be no penalties for cancellations and missed appointments related to respiratory illnesses until further notice. Q: How do you know if other patients have it? I don’t want to be exposed to the virus. A: We are screening allpatientsaccordingtoguidance fromtheCDCandour local public health department. This includes: • Taking everyone’s temperature before they enter for their appointment. • Screeningonthephoneandwhenpeoplearrivethatthey arenotexhibitinganysymptomsrelatedtocoronavirus. Q: What are you doing to make sure germs are taken care of at the clinic? A: We always have patient safety in mind and disinfect all surfaces on a regular basis, regardless of the coronavirus outbreak. Here are a few extra things we are doing to ensure your health: • Our Rehab Techs are focused on disinfecting every inch of space that is touched using CDC approved disinfectants.

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