2023 Digital Annual Report

Investor Story: Megan Smith

Like almost all of our employees, I participate in the Bank’s 401k plan, which matches eligible employee contributions with stock in First Bancorp, Inc., allowing employees to be stockholders in the company. Having an investment in the bank and knowing you are a part own- er certainly has an effect on how I approach my job. Knowing that you are representing the bank in which you have a personal financial inter- est provides even more incentive to provide great customer service and foster long-standing relationships. In my opinion, this “ownership culture” is one of the main reasons the bank is so successful because we literally have a vested interest in making sure our customers are satisfied with their service. Custom- ers who have come to First Bank and Trust Company from other banks often remark about the outstanding quality and personable service they receive here in comparison to other financial institutions. To me, working for First Bank and Trust Company means more than a simple paycheck, as I have the op- portunity to invest in the Bank over time, helping me to reach my long- term financial goals. I am apprecia- tive of the opportunity afforded to employees to be able to participate in the success of the bank.

Having an investment in the bank and knowing you are a part owner certainly has an effect on how I approach my job. Knowing that you are representing the bank in which you have a personal financial interest provides even more incentive to provide great customer service and foster long-standing relationships.

– Megan Smith, Teller Verona, VA Office

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