NEWS
Improved digital capabilities Morses Club PLC partners with LendingMetrics LendingMetrics, the company behind the intelligent decisioning platform ADP and OpenBankVision is delighted to announce that it has been appointed by the Home Collected Credit division of Morses Club PLC to deliver its credit decisioning solution.
LendingMetrics delivered ADP to Morses Club initially to implement an important upgrade to their affordabil- ity matrix, but now, as part of a wider transition, LendingMetrics’ technology executes the full decisioning process for Morses Club. The transition is now finalised, and Morses Club is in com - plete operational control over its credit policy optimisation and changes via the unique and multi-award-winning ADP Editor. ADP (Auto Decision Platform), being a universally integrated SaaS solution, also handles the real-time execution of credit reference, AML and afforda- bility calls to the major credit refer- ence agencies, facilitating instant deci- sion outcomes and a better customer experience. Morses Club effected the switch to LendingMetrics’s ADP after a very thor- ough tendering process supported by a number of face-to-face product and
requirements workshops. Even after choosing to work with LendingMetrics, Morses Club continued to operate their legacy provider alongside ADP until they were satisfied that the new solution was delivering the promised improvements.
Commenting on the news, Lending- Metrics said, “we are delighted to have been chosen by a company of the calibre of Morses Club and achieving this under such intense scrutiny. The Morses Team have been a pleasure to work with and we now look forward to helping them with their plans to build on their new customer-centric technology stack”. Morses Club PLC commented, “Lend- ingMetrics hosts a number of key plat- forms for our Home Collected Credit division, helping us to quickly and reli- ably assess customer affordability in line with our strong focus on respon- sible lending. The introduction of new customer identity and bank verification solutions has been key to improving our digital capabilities. The team at Lend- ingMetrics been very flexible and sup - portive, providing a seamless transition whilst helping us introduce new identity and bank verification solutions during the migration period”.
Above: the ADP dashboard provides a broad overview of your decision engines at-a-glance
16 | Metrics Monthly
Q1 | 2021
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