I founded Turbo Air with innovation and consumer convenience at the forefront. Turbo Air was the first company to apply digital control in commercial refrigerators, in 1997, and now it’s the industry standard. I pioneered the use of automatic fans, temperature control and external monitoring, and indoor illumination for under-counter and salad/sandwich units. I work towards improving Turbo Air products every day, and I continue to lead the charge with my patented Self-Cleaning Condenser. This revolutionary device marks the end of the 100-year-old problem, rooted in ill-maintained condensers. My innovation goes beyond technology, as I am the trailblazer of innovation in customer service. One of the many precedents I have set in this industry is direct delivery to dealers, with 13 warehouse locations nationwide. Multiple locations ensure damage free delivery within 1-2 days. Also, I utilize in-house technicians, who complete 95% of service calls within 3 business days. I am also the first to implement the MSP (minimum sales price) program in the refrigeration industry to alleviate excessive competition among dealers. I am always looking to improve, not only the products but your experience with customer service.
It has been 55 wonderful years, and my journey still continues.
Sincerely,
Brian S. Kim Chief Engineer & CEO
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