Evolution of Tech Support Whitepaper

Is Your IT Workforce Ready for Change? Digital Transformation and the Evolution of Tech Support Roles If there is one maxim that holds true in the business world today, it’s this: every company is a tech company. Years ago, technology was viewed as an outsourced necessity. Organizations would seek IT support only as needed. The modern age has transformed this issue to such a degree that there is scarcely a business that does not confront technology on some level. Today, companies consider technology to be an integral part of conducting business and have incorporated IT teams as an internal presence.

1

www.comptia.org

Made with FlippingBook Online document