Is Your IT Workforce Ready for Change? Digital Transformation and the Evolution of Tech Support Roles If there is one maxim that holds true in the business world today, it’s this: every company is a tech company. Years ago, technology was viewed as an outsourced necessity. Organizations would seek IT support only as needed. The modern age has transformed this issue to such a degree that there is scarcely a business that does not confront technology on some level. Today, companies consider technology to be an integral part of conducting business and have incorporated IT teams as an internal presence.
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