Evolution of Tech Support Whitepaper

Building the appropriate IT team structure requires a multifaceted approach. As IT interacts more and more with business units, there is a need to mix technical skills with soft skills. But with all the changes happening across IT, the systems and infrastructure support roles may be undergoing the most dramatic change. If you find your organization is struggling with some of the issues outlined within this whitepaper and you can use some direction on upskilling your current talent pipeline, watch our recently recorded webinar “Insights from the Industry: Transforming Tech Talent with CompTIA A+”. Learn why it’s essential to keep staff current with the technical business needs of today and how developing their skill sets can be the catalyst for transforming tech talent from within.

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Watch here! Tinyurl.com/y8o2g2ve

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