CAPITAL PROJECTS RECRUITMENT CANDIDATE INFORMATION PACK Health & Safety Manager Candidate Information Pack
About Us We’re Student Roost. An owner and operator of purpose-built student accommodation across the UK.
We’re not quite the new kids on the block, having already created a portfolio of over 17,000 beds, in 48 buildings; but we’re at the very beginning of building our brand, our culture and our DNA. That makes it an exciting time to join us. Already, we’re made up of really good people and we’re a business who will endeavour, always, to do the right thing, in the right way – truly putting students’ experience, welfare and safety at the top of our agenda. We’ve all heard ‘if you build it…they will come’; we believe if you build it right, they will stay: that goes for both our customers and our people. We want to be a stable, welcoming and safe backdrop for our customer’s entire time at University, giving them one less thing to worry about. And for our people, we all spend more time at work than we do with our loved ones, we think it’s only right that you do that in an organisation, environment and a team that you love being a part of.
As a business built largely on acquisition, we have an array of properties and people, whilst many of our teams didn’t choose to come and work here, they do choose whether or not to stay and we’re confident we’re building a business that attracts talent from a variety of sectors and backgrounds, further diversifying the team in place. In little more than 12 months, we’ve built a complete HQ team, armed with little more than a Job Description and we think that’s testament to the experience candidates received when meeting with our team; a team of passionate, talented, like-minded individuals, who embrace the culture we’re seeking to build. Whether our properties were acquired from others or developed by ourselves, we’re excited about the positive changes we can bring to both the physical aspects of the property and the experience within it for our residents. We have, and continue to, invest in exciting, capital programmes, driving value for our residents, the people who work there and our investors. We look to our residents and property Team Members to help us better our understanding of the use of space; recognising those closest to the customer often know best. We’re big on retention here, both of our residents and our people. We offer brilliantly located properties in major University towns and cities, well-priced and equipped with all the amenities and services our residents need to thrive whilst at University. And for our people; providing welcoming work environments, interesting roles, competitive pay and benefits that matter to the individual. We’re starting to build out our Learning & Development framework too, so whilst the rewards should be there for everyone today, the real riches are in the long-term careers we can eventually offer. We’re putting major efforts into building a brand and an organisation that people want to work for and we think our greatest days are still ahead of us.
Jessica Gallop Director of People
Our Locations:
Liverpool Nottingham Newcastle Aberdeen Southampton
Wrexham
Birmingham
Sheffield Glasgow
York
Edinburgh Bournemouth
Bath
Swansea Leicester
Chester Belfast
Durham
*image for illustrative purposes only
WHAT WE OFFER
• Flexible tenancy lengths • Each site’s facilities have been tailored to their environment • Our rooms range from ensuite to studio and apartments • Excellent Customer Service • A home from home
Culture, Values & Behaviours You won’t find our values plastered across our walls, or our Team Members reciting them like a morning call; you won’t find a 100-page booklet detailing how we expect our Team Members to behave and you most certainly won’t find carbon-copy Team Members. Culture is how we work together to deliver a service to our customers, a meaningful career for our people and returns for our investors. It’s every single conversation we have internally and with our customers, parents, universities; it’s every piece of work we deliver, every person we hire, every supplier we pay, every room we sell, every new property we develop. Our values are delivered and not just displayed - It’s one thing to put our values on show; we’d rather put our people on show – that’s how we best demonstrate the values and behaviours here.
High Support – High Challenge
Reward what’s right
Freedom in a Framework
Lift
People over Policy
Base Camp
MORE ON VALUES
Let’s start with what they’re not…
They’re not a vinyl or fancy artwork on the wall. They’re not a banner on a website, nor a stick to beat Team Members with. They’re not delivered for you or handed over and they’re never an excuse.
Our values are the things we value here. The things that are important to us and the things we pursue and protect.
Authenticity
Decency
Integrity
Humility
Curiosity
Perceptive
Communication
Courage
Influence
Job Description Post Title: Health & Safety Manager
The Health and Safety Manager is the champion of safety in our buildings and offices, the guardian if you will, of the people we work with and for. The Health and Safety Manager is a partner of every single stakeholder in this company, from the students moving in on their first day, to the CEO. An important role? You better believe it. This role is not just about keeping our buildings compliant with legislation, it’s about supporting our teams make decisions that enable them to deliver a fun-filled experience for the duration of every student’s stay. This role is not about putting everything neatly in boxes, nor is it about cutting corners, it’s about finding innovative ways to say yes. KEY ACCOUNTABILITIES: HEALTH AND SAFETY POLICY • Top of your agenda at all times; practice an unrelenting approach to safety and welfare by adherence to any and all safety policies and processes in our organisation. • Ensuring all buildings are 100% compliant with all health and Safety regulations at all times • Creation of and management of all Risk assessments and the overseeing of all remedial works that result through to completion • Coaching, training and influencing all stakeholders to understand and live our health and safety policies, standards and practices in their place of work/living. • Remaining up to date on all statutory and legal accountabilities we hold and ensuring all stakeholders are advised, trained and compliant with any updates or changes. • Creating an environment whereby all team members feel confident and comfortable in raising any concerns about our properties or our practices. • Contributing towards and own health and safety strategies for the business • Advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery and occupational diseases
CUSTOMERS • Champion always, the health and safety of our students • Working with site teams to deliver a fun experience within safety guidelines • Working with all parts of the Estates team to ensure that all proactive and reactive maintenance is carried out in a timely and cost-effective manner. • Working with the development team to ensure all new buildings are developed to the correct health and safety standards • Working with the site and development teams to ensure new buildings are handed over in a safe manner. • Working with site and estate teams to ensure all refurbishment works are carried out in accordance with all relevant health and safety practices and policies PEOPLE • Ensure every employee has a consistent and working knowledge of the elements of Health and Safety that impact their work • Ensure that every employee is trained to the correct level of health and safety understanding and compliance for them to carry out their role • Ensure all relevant staff understand our working practices for lone working and that the practices are adhered to. FINANCE • Contributing towards the creation of and management of the Health and Safety elements of both the site P&Ls and the wider capex and maintenance budgets • Ensuring the most cost-effective suppliers are utilised for all aspects of health and Safety tasks all sites SUPPLIERS • Ensure all current and new suppliers have current RAMS, insurance certificates and any other relevant documentation on file before they attend site • Ensuring all 3rd party suppliers are managed safely whilst carrying out works at any of our sites • Ensure all site teams understand their responsibilities when a contractor is working on site
Person Specification
WHAT YOU’VE DONE BEFORE • Managed a health and safety function in a multi-site business • Experience working in residential real estate
• Created or contributed to the creation of H&S processes and procedures • Obtained qualifications in relevant Fire safety and Health and safety subjects • Worked with a primary authority for fire safety WHAT YOU’RE GOOD AT/KNOWN FOR • Building and sustaining high-quality relationships with customers, clients and colleagues • Commercially savvy • Inclusive of others, non-judgmental, fair • Presence and credibility to work with a wide range of groups and individuals
• Highly organised, on time, well-presented • Innovative approach to problem solving • Attention to detail • A love of all things health and safety
WHAT WILL IT TAKE? Physical Effort • The Health and Safety manager will spend a great deal of time travelling to and from properties and other office locations. • It is often more efficient to walk between properties in the same city. Similarly, when onsite you will be required to advise on a H&S issue, which would likely involve climbing stairs. Mental Effort • This is a role of competing priorities and as a seasonal operation, there are times of year when workloads may spike or unplanned incidents will take over. The role requires someone highly organised, but someone who is calm and pragmatic in their response to changes. • Despite solid planning, short-notice work may be required of you. • Unpredictable pattern of activity, no two days are the same and this role would be more suited to someone who can operate effectively in a highly-varied environment.
To arrange a confidential conversation to discuss the opportunity in more depth, please contact Charlotte MacGregor of The Management Recruitment Group on 020 3962 9900.
The salary on offer for this role is Up to £45,000 plus; • 5+5% pension
• Eligible to join PMI scheme (once in place) • 25 + 8 days annual leave, plus birthday off Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages). Applications should be sent to charlotte.macgregor@mrgpeople.co.uk.
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