Pre-paid funeral plans Funeral plan key features
This document summarises the main features and benefits of our funeral plans and details the terms and conditions that apply. Please read this document in conjunction with your Funeral Plan Summary Document. What is a pre-paid funeral plan? A pre-paid funeral plan allows you to arrange and pay for your funeral in advance of need which protects you from price rises in the future and provided you have paid in full or kept up to date with your payment plan, we guarantee to cover the full cost of the funeral products and services included in your funeral plan at the appropriate time How can I buy a plan? • Due to the individual nature of personalised funeral plans, our plans are arranged with one of our specialist funeral planning consultants. This can be done on the telephone or upon prior arrangement in one of our funeral homes or via a video call. If you would like to discuss a funeral plan, please contact our funeral planning team on 0800 243 380 . • Alternatively, funeral plan packages can be purchased via our website at funeralplans.coop Who will be providing my funeral? Your funeral will be carried out by one of our funeral homes or one of our partner funeral homes if you relocate outside of our normal trading area. You will choose your funeral home when you buy your plan (this can be changed at any time). Who can arrange a funeral plan with us? Our funeral plans are available to anyone aged 18 and over. You can arrange a funeral plan for yourself or on behalf of a partner, relative or friend. What type of plans do we offer? We offer personalised funeral plans which allow you to decide exactly what is included to meet your personal wishes in advance to take away the worry and stress from whoever it falls to arrange your funeral. Please note that Southern Co-operative Funerals cannot advise as to the suitability of funeral products or services for you or your circumstances or the person for whom the funeral plan is being purchased. If you need advice in this regard, you should seek this independently. What our funeral plans include A Southern Co-op funeral plan covers all the Funeral Director’s charges as well as third party fees in full for cremation or burial. These could include crematorium, doctor’s, minister and church fees (excluding our online simple funeral plan where only a contribution of £950 is made towards disbursements with any shortfall required to be paid by you at the time of need). What’s not included in our funeral plans Funeral plans which include a burial do not include the purchase/lease of a grave. All funeral plans only cover for the provision of a funeral to take place in the United Kingdom and would not cover the cost of repatriation from abroad or transport beyond the local radius of your nominated Southern Co-operative Funerals Funeral Director. Further details of exclusions and limits on our funeral plans are included in the terms below. Sometimes there
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