South Australia Home Stories Spring 2024

5. What happens

if I don’t provide proof of income? It is a requirement of your rental agreement that you provide the required documents to support your request for an income- based rent. Failing to provide the Household Occupant and Rent Review form or providing income details for all household members will indicate you no longer require an income-based rent, and your rent will be reverted to the market rent payable for the property. 6.What if my income fluctuates? If your income changes from one fortnight to the next, we will require the most current pay details for the past 6 weeks (i.e., Payslips) to calculate an average income. This will be used to calculate your rent for the current Rent Review process. You are responsible to notify your Housing Officer of changes to your income that are greater than $20 .00 per week.

Above: Bridgette and Lewis from SAPOL presenting.

Safety tips from the SA Police

The fear of falling for a telephone scam, or not feeling safe in our homes can leave us feeling quite scared and vulnerable. We invited the SA Police (SAPOL) Community Engagement Team to join us for our Coffee Catch Up in July. Police officers Bridgette and Lewis shared practical ways in which we can protect ourselves both in our own homes, and while on the phone.

Home safety • Consider using internal and external timers for lights when not at home. • Keys should be removed from door and window locks while you are absent to prevent thieves entering. • Keep doors locked even when home. • Garden tools, equipment and ladders should be locked away when not in use to prevent them being used to gain access to your home. • Break down large or expensive packaging and place it inside the rubbish bin and only put the bins out on collection day.

Nuisance or harassing phone calls • If you receive repeated calls from an unidentified or unrecognised number(s) and they leave no voicemail, consider blocking the number using the phones ‘block number’ feature. • If you do answer a call

from an unidentified or unrecognised number(s) be aware of scam call

techniques like; they may impersonate high-profile or trusted brands; there may be a sense of urgency or threat in their communications. • Never provide personal or bank details to anyone who calls you or follow directions to transfer money or provide remote access to a computer.

If you would like to discuss your assessed rent in more details, please contact your Housing Officer by phoning 1300 312 447 or via email infosa@hcau.org.au

If you need to report a crime call 131 444 or visit your local police station.

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