Strategic Planning Graphic Workshop SLTO

STRATEGIC PLANNING GRAPHIC FACILITATION WORKSHOP

Pre-Work Activities

Dear Shangri-La Leaders,

“Building a visionary company requires one percent vision and 99 percent alignment” – Jim Collins and Jerry Porras, Built to Last

Warm greetings from SLIM Dubai.

Soon we will be getting together to conduct a really important task: to design the future strategy of your hotel , and the steps to materialise the strategy into successful outcomes.

During the two days of the workshop, we will be:

• Exploring the current reality of the hotel performance. • Identifying a future vision that represents the direction for all teams to follow. • Designing strategic pillars to materialise the vision into actionable plans. • Allocating strategic teams to drive this future direction in the hotel. • Reflecting on the skills and capabilities demonstrated by Strategic Thinkers.

In preparation for the workshop, you are kindly requested to complete the pre-work activity outlined in this document.

Also, further information regarding logistical requirements for this event are explained for your consideration and planning.

Thank you very much in advance and I look forward to seeing you all soon!

Warmest regards,

Daniel Agudelo Director of Learning & Development, Shangri-La EMEA / North America

PRE-WORK ACTIVITY 1:

Take sometime to think about the performance of your hotel in 2017. Do not focus only in your department but rather in the business as a whole. Based on your reflections, conduct a SWOT analysis in which you identify:

STRENGHTS

WEAKNESSES

• Aspects of the business that are not delivered at all and represent a significant disadvantage. • Produces negative effects on business performance. • Something people say we should improve on.

• • • •

Positive aspects of the business

Delivered consistently At a very high frequency

Produces beneficial effects on business performance.

Example:

Example: Lack of innovative products or technology.

Hotel location. Certain services very well established.

OPPORTUNITIES

THREATS

• Aspects of the environment that we do not have any control over (external factors) that may effect the business performance negatively.

• Aspects of the business that are delivered at times but not consistently. • Things we know we have the ability to do,

however sometimes are not delivered effecting the business performance.

Example:

Example:

Political situations. Many new competitors opening.

Brand Standards. Certain services that sometimes are well ranked but other times ranked lower.

Bring your 1 page SWOT analysis to the workshop.

LOGISTICAL REQUIREMENTS:

Workshop dress code: Casual attire (Jeans, t-shirt, comfortable clothes and shoes)

Technological requirements:

Please bring your mobile phones fully charged and with Internet access. Please download a QR code scanner application in your mobile phone. - If you have an iPhone: download one for free from the Apple Store. - If you have an Android device: download one for free from the Google Store.

Workshop duration:

Monday, August 13 th from 9:00am to 6:00pm.

Any questions: Please contact me directly at Daniel.Agudelo@Shangri-La.com

STRATEGIC PLANNING GRAPHIC FACILITATION WORKSHOP

SLIM DUBAI

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