Have you ever wondered who to call when you need help with something? Check out our handy guide below! Who you gonna call?
Tenancy
• Rent questions
1300 312 447 infosa@hcau.org.au Your Housing Officer
including rent review
• Water bills • Home visits • Neighbour disputes
Ask Izzy – support service online tool With the changes to the Community Engagement Team in mind, we take this opportunity to share a great and handy resource. Ask Izzy is a mobile website that connects people who are in crisis with the services they need right now and nearby. Ask Izzy has over 450,000 support services for you to explore, covering topics such as food, money help, health and wellbeing, work and much more. Simply head to https://askizzy.org.au/ and explore or scan this QR code .
Resident Activities
• RSVP to activities on the Stay Active Calendar • No longer receive communications for resident activities
Our Community Engagement Team
1300 312 447 communitydevelopmentsa @hcau.org.au
Complaints
• Pet noises • Bin issues
Your local council Give us a call or email if you need assistance finding their contact information
Property
• Property Condition Survey • Smoke alarm testing
1300 312 447 infosa@hcau.org.au Your Property Officer
Complaints relating to
• Noise/loud music • Fighting • Drug-related activities or other criminal acts • Concerns for your safety
Police For emergencies
000
For non-emergencies
131 444
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