YOUR WELLBEING MATTERS
SUPPORTING YOUR MENTAL WELLBEING
AT YUSEN, WE PROVIDE YOU WITH THE TOOLS AND SUPPORT YOU NEED TO IMPROVE AND PROTECT YOUR MENTAL HEALTH. TALKING IS KEY TO THIS, AND WE ENCOURAGE YOU TO HAVE OPEN AND HONEST CONVERSATIONS ABOUT YOUR MENTAL WELLBEING. THAT’S WHY ALL OUR MANAGERS ARE TRAINED IN SUPPORTING COLLEAGUES WITH THEIR MENTAL HEALTH.
MENTAL HEALTH FIRST AID NETWORK Mental Health First Aiders (MHFA) are available across the business. Our MHFAs have been trained to support colleagues who may be experiencing poor mental health. Mental Health First Aiders will: • Act as a point of contact to reassure colleagues in emotional distress or experiencing poor mental health. • Listen non-judgementally and hold supportive conversations. • Signpost colleagues to professional help. • Identify the signs and symptoms for a range of mental health conditions. • Use a five-step action plan to assist someone experiencing a mental health issue. As well as providing support to colleagues, our Mental Health First Aiders are advocates of positive mental health in the workplace and are working hard to promote greater awareness of mental health in the workplace and reducing stigma. It is important to say that MHFAs are not qualified to provide counselling, diagnosis or ongoing support. In addition, they cannot be available outside their normal working hours and they may not be able to respond immediately to a request for help, but will arrange a time to call or meet up. A mailbox has also been set up so you can access the team at areyouok@uk.yusen-logistics.com . Please be assured any conversations with a member of the MHFA team are confidential, except in situations where the MHFA is concerned that the person seeking support is at risk of harming themselves or others. ABLE FUTURES Whatever is on your mind, affecting your mental health could be eased by contacting ‘Able Futures’. This service is available to any of our colleagues at no cost, no waiting list and is completely confidential. You will receive nine months of advice and guidance from a mental health professional at a time that suits you. They will support you not only with the area that is causing you issues with your mental health but how that affects your whole life, such as problems sleeping and physical health. Call 0800 321 3137 or visit www.able-futures.co.uk to register on the programme.
MENTAL HEALTH SUPPORT - WECARE Through WeCare, you can access up to ten sessions with a team of Psychologists, Psychotherapists, and Counsellors. They can help give you a better understanding of your mental health condition, identify any treatment you need and help you on your road to recovery. WeCare – Yusen Employee Assistance helpline - Download the WeCare App or head to www.canadalife. co.uk/workplace-protection/support-services/wecare, create a profile and enter the access code A23873 or call 0208 068 0035 . FREE VIRTUAL GP SERVICE - WECARE Through WeCare, you and your family have free access to a UK based GP anytime it’s needed. Available through a video or phone call, the GP can help with a wide range of conditions, including cold and flu symptoms, infections, anxiety, stress, allergies and more. If the GP thinks a prescription is needed, you can also have private prescriptions delivered to your front door (there is a cost for any private prescriptions ordered through the 24/7 GP consultation). PERSONALISED MENTAL & PHYSICAL WELLBEING SUPPORT - MY STRENGTH You have free access to myStrength App which provides tailored support for stress, poor sleep, and much more based on dedicated resources created by medical professionals. You can learn from hundreds of evidence-based mindfulness activities at your own pace to improve wellness and mental wellbeing. Download the ‘Teladoc myStrength’ App or head to www.mystrength.org.uk . Create a new account and enter access code: A23873 , complete a short wellbeing assessment to personalise your experience and determine your focus areas. MENOPAUSE SUPPORT AND TRAINING The menopause is a natural part of every woman’s life but even though it’s something 50% of the population goes through, it’s still a taboo subject for many. Employers, families, and women themselves grapple with what the menopause is and what can be done to help. This can make talking about it difficult: for the women concerned as well as their loved ones, their colleagues, and managers. That’s why at Yusen, we have a Menopause Policy in place to support you and have provided training on ‘Asking For Help In The Menopause and Supporting with Compassion’ to our HR team, Wellbeing team, and Mental Health First Aiders to ensure they are more informed and able to signpost you to support. We are proposing further training to better support our employees.
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