• In Canada, everyone, regardless of gender, nationality, ethnicity, religion, or background, is treated equally and with respect. We are committed to creating a safe and inclusive environment where all students feel welcome, valued, and supported. • Canadian people talk to strangers in public areas. This is a great way to practice English, but caution should be taken. You should not give out your address and telephone number, or accept inappropriate invitations. • “Please” and “thank you” are very important words! Always use them if you ask someone to do something for you, or if they help you or give you information. Local Customs • If you leave your Kaplan course early, we may inform the regulating authority and you may be required to return home. • You must attend all classes. If you do not your representative will be informed. If you do not then improve your attendance, you may be issued with a notice of expulsion.
• Canada is a culturally diverse nation where people of all ethnic backgrounds are treated equally. • People in North America leave a tip for good service in restaurants, hair salons and other places. The tip rate at most restaurants is about 18-20% of the bill and is not usually included. Fast-food is not tipped unless it is delivered. Porters in stations, airports and hotels should be tipped approximately $1 per bag. Taxi drivers are generally given a 15% tip.
Kaplan International Languages Rules
• Be on time for all your lessons • Always tell Kaplan International Languages if you are going to be absent from school for any reason and tell your host if you are going away overnight • If you commit a criminal offence or have to be severely disciplined, you will be withdrawn from the school. Refunds, if applicable, will be calculated according to our terms and conditions. We may also inform the immigration authorities.
Canada public holidays
New Year’s Day
1-Jan-26
Family Day
16-Feb-26
Good Friday
3-Apr-26
Victoria Day
18-May-26
Canada Day
1-Jul-26
Civic Holiday
3-Aug-26
Labour Day
7-Sep-26
Truth & Reconciliation Day
30-Sep-26
Thanksgiving Day
12-Oct-26
Remembrance Day
11-Nov-26
Christmas Day
25-Dec-26
The above dates are observed as holidays in the year. If you arrive on a week where the Monday is a holiday, your first day of school will be a Tuesday
Boxing Day
28-Dec-26
Holiday Policy
Academic Year Abroad students | There are preset session breaks for all Academic Year Abroad students. These dates depend on your start date and cannot be changed. Please check with the school if you are not sure when these are. School closures | The school will be closed from December 21st 2026 to December 28th 2026 with an additional closure for New Years on January 1st 2027.
| School Guide
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