DISTRIBUTOR/DEALER COMMITTEE What’s New: Building Momentum Through Practical Engagement
mittee is tied to the strength of its leadership—past and present. The committee benefits from a legacy of leaders who have prioritized engage- ment, openness, and the sharing of real-world experience. Building on that foundation, current leadership remains focused on maintaining that spirit while introducing new opportu- nities for participation, education, and action that reflect the evolving needs of today’s dealers and distributors. • Chair: Michelle Hilger – Mon- goose Power Solutions • Vice Chair: Lisa Carter – CD & Power • Secretary: Adam Blackway – The Power Connection • Board Liaison: Kendall Archer – MALL Energy, Inc. • Board Liaison: Tony Domenici – Bay City Electric Works • Staff Liaison: Marc Charon Mission Statement The Dealer/Distributor (D/D) Com- mittee comprises ownership, service personnel, sales professionals, and others, along with their supplier net- work, all of whom impact the success of a dealer/distributor organization regardless of brand, geographic loca- tion, or company size. Active membership participation drives the ongoing efforts of com- mittee leadership and volunteer con- tributions, resulting in valuable pre- sentations, resources, and interactive forums that support the success and excellence of D/D organizations and their members. The committee focuses on devel- oping solutions to common industry challenges across key pillars of a D/D organization, including Service & Op-
erations, Sales & Marketing, Business Development, Finance, and Human Resources. Through collaborative platforms, the committee emphasizes Safety, Employee Development, Best Practices, Innovative Technology, and Industry Regulations—all with the goal of enhancing the D/D customer experience. Committee Operating & Engagement Model The D/D leadership team meets monthly, with opportunities for addi- tional volunteers to participate. The committee also meets in person twice a year at the Fall and Spring conferences and hosts a quarterly virtual education session open to all members. The next committee call is scheduled for Friday, July 24th at 12:00 PM East- ern / 9:00 AM Pacific. The D/D Business Meeting, open to all members, will be held during the 2026 Fall Conference. In addition, the D/D Committee is pre- senting the session, Real-World Fixed Load Bank Installation & Design: Be- yond the Manual. The panel brings together load bank manufacturers, field technical support, and dealer rep- resentatives to go beyond standard install instructions and focus on what actually works in the field. Attendees will gain practical insight into mount- ing fixed load banks. Whether genera- tor mounted, rooftop, or freestanding, with an emphasis on unit-specific considerations, not one size fits all guidance. Through real-world case examples, panelists will highlight common instal- lation challenges, design oversights, and coordination gaps that lead to rework, inefficiencies, and service is-
Michelle Hilger Chair, Distributor/Dealer Committee Mongoose Power Solutions S pend any time in the field today, and one thing becomes clear: the role of the dealer and distributor is no longer defined by equipment alone. It’s defined by adaptability—the abil- ity to respond to changing technol- ogies, shifting workforce dynamics, and increasingly complex customer needs. That reality is exactly what the EGSA Dealer/Distributor (D/D) Committee was built to address. Bringing together professionals from across the industry, the D/D Commit- tee serves as a collaborative forum for sharing insight, identifying com- mon challenges, and providing proven solutions that support every aspect of the business—from sales and product support to operations management and everything in between. Wheth- er a D/D operates in a single region or across multiple markets, the goal remains the same: to create a space where knowledge is shared, challeng- es are understood, and progress is made collectively. Current Leadership As with any strong organization, the continued success of the D/D Com-
12 | Summer 2026 POWERLINE
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