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Checklist There are a few things that should be considered when looking for a property management company. Use the checklist below to assess whether the company will be able to meet your needs and expectations.
Additional things to consider
Scoring 1-10
Regulatory Compliance: Is the property management company regulated? Experience: Does the property management company have extensive experience managing properties similar to yours? Market Specialisation: Does the company specialise in the RMC/RTM market? Technology: Does the company use modern technology to improve property management efficiency such as via an Online Portal? Reputation: Does the company have a strong reputation in the property management industry? P roactive Management: Does the company take a proactive approach to property management, identifying issues before they become major problems? Customisable Services: Does the company offer customisable services tailored to your specific property’s needs? Sustainability: Does the company prioritise sustainability and eco-friendliness in their property management practices? Procurement: Does the company have the right scale of portfolio to implement bulk procurement initiatives? Insurance:
Essentials
Scoring 1-10
Resources: Does the company have the necessary resources to manage your property effectively? Communication: Will the company provide clear and timely communication with you and your residents? Financial Management: Can the company effectively manage your property’s finances and budgets? Maintenance and Repairs: Does the company have a reliable system for handling maintenance and repairs? Legal and Regulatory Knowledge:
Does the company have a strong understanding of property management law and regulations including Health and Safety? Staff Management Does the company offer management of additional services such as concierge, cleaning, or security services? Customer Service:
Can the company arrange the necessary insurance coverage to protect your property and its residents? Multilingual Support: Does the company have multilingual support to communicate with diverse residents?
Does the company have a strong focus on customer service and resident satisfaction?
TOTAL SCORE / 180
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